Account Manager

Metal Toad

18d • Remote

About The Position

The Account Manager will drive revenue growth through strategic engagement with existing Metal Toad accounts, as well as fielding and winning new sales opportunities.

Requirements

• Read and agree to our Corporate Values Statement.
• Believe in the company's mission: to help people.
• 5+ years of overall experience in sales within the technology industry.
• 2+ years of experience dealing with AWS. This role is heavily weighted toward sales experience within AWS.
• Fluent English language proficiency is essential for this role.
• Familiarity with the following online tools: LinkedIn, Google Suite (Drive, Gmail, Etc.), CRM (Hubspot), Slack.
• Creation and use of spreadsheets (Google Sheets)
• Strong communication skills
• Interest and usage of AI tools (ChatGPT, Anthropic, etc.)

Responsibilities

• Enable revenue growth within existing accounts through account management, preventing attrition, and facilitating new engagements.
• Winning new inbound opportunities by identifying customer needs and communicating Metal Toad’s value proposition.
• Maximize customer access to AWS funding programs through ongoing awareness of those programs and customer education.
• Respond to and qualify inbound sales leads from multiple sources, including but not limited to email, phone, and CRM.
• Maintain visibility into deal progress by engaging in excellent daily CRM hygiene.
• Prepare meeting agendas, coordinate attendees, and maintain communication during customer sales meetings, escalations, and strategic check-in meetings.
• Develop a channel sales pipeline with AWS Account Reps, PSM, and Sales Managers through ongoing outreach and education on Metal Toad capabilities.
• NOTE: AWS co-selling involves maintenance of the AWS CRM (ACE) in addition to Metal Toad’s Hubspot CRM.
• Communicate regularly with the internal team as needed to ensure customer and Metal Toad team success.
• Occasional travel (monthly or quarterly) as needed to attend special events.
• Engage in ongoing certification, training, and personal development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees