Account Manager-Client Relations

City Wide Facility Solutions Houston•Baton Rouge, LA

4d•Onsite

About The Position

City Wide Facility Solutions of South Louisiana is seeking a driven and relationship-focused Account Manager to join our team in our Baton Rouge office. This individual will serve as the primary point of contact for key client accounts, ensuring exceptional service delivery while building long-term, trusted partnerships. This is a high-impact role where success is defined by your ability to strengthen client relationships, proactively solve problems, and identify opportunities for growth within both existing and new accounts.

Requirements

Bachelor’s degree in Business, Sales, or a related field preferred
Proven experience in account management, client services, or a related role
Strong communication, presentation, and interpersonal skills
Excellent listening and negotiation abilities
Ability to manage multiple accounts and priorities with strong attention to detail
Willingness to travel as needed

Nice To Haves

Experience working with CRM systems is a plus
Demonstrated ability to influence stakeholders at all levels, including executive leadership

Responsibilities

Serve as the lead contact for all assigned client accounts
Build and maintain strong, positive relationships with clients
Address client concerns promptly and ensure a high level of satisfaction
Identify and pursue opportunities to expand services within existing accounts
Develop new business opportunities and support contract negotiations
Maximize profitability while delivering value to clients
Partner closely with sales and operations teams to meet and exceed client expectations
Ensure clients remain engaged, informed, and satisfied with services
Coordinate and ensure the timely and successful delivery of solutions
Align services with client needs, objectives, and expectations