Account Manager - Medico Healthcare Linen Service

Atm Jobs•South Gate, CA

32d•Onsite

About The Position

This position is primarily responsible for, but not limited to, conducting inventories, problem solving and coordinating with Service Team Leader as well as route personnel to ensure proper attention and service is being received by said accounts. Relaying information with Service Personnel regarding adjustments necessary in the maintenance of par levels to ensure customers are being adequately serviced. Works directly with Team Leaders and Service Representatives, and under the supervision of the Director of Customer Service. May also work under the direct supervision of the Corporate Director of Operations.

Requirements

Must have a good driving record with at least 1 year driving experience
Understand the proper usage of all items, and be familiar with all items so as to properly make determinations regarding customer needs and usage
Must have the ability to learn and participate in training sessions
Must have the ability to communicate effectively both verbally and in writing
Must maintain the ability to legally drive and may need to provide reliable personal transportation with proof of Auto Liability Insurance if driving personal vehicle
Must maintain a neat and professional appearance
Must pass a drug screen test

Nice To Haves

Bachelor’s Degree preferred
Basic knowledge of personal computer is highly preferred

Responsibilities

Conducting inventories
Problem solving
Coordinating with Service Team Leader and route personnel to ensure proper attention and service is being received by accounts
Relaying information with Service Personnel regarding adjustments necessary in the maintenance of par levels to ensure customers are being adequately serviced
Understanding the products, processes and capabilities of Medico to adequately represent Medico to existing customers and prospective customers
Understanding billing, per pound pricing, per piece pricing, weights & measurements, utilizing benchmarks to reach key goals in the effort to reduce waste at Hospital account, increase efficiency and promoting continuous flow
Understanding internal processes of textiles, inventory management, clean vs. soil weight factor, cost analysis
Understanding RFID UHF technology and reports generated showing trends by locations and/or department
Maintaining open communication with Customer
Maintaining good grooming habits
Maintaining a professional appearance at all times when representing the company
Working well with others
Maintaining a good driving record
Problem solving issues that may exist at accounts