Account Manager
About The Position
WSC Sports, the pioneer in AI-powered content technology, empowers more than 500 clients worldwide to connect with their fans through AI-tailored sports content experiences. Our platform automates content creation, management, and distribution, enabling media rights holders to expand reach, grow fan bases, and unlock revenue opportunities across digital platforms. Why WSC Sports: You'll work in an exciting environment alongside some of the most innovative people in the industry, using cutting-edge tools and technologies. At WSC Sports, you have the opportunity to directly influence the products and solutions used by our clients worldwide, including sports giants such as the NBA, Bundesliga, LaLiga, ESPN - and that's just the beginning of what we have to offer! Join us and be a part of the best tech team as we Fuel The Fandom.
Requirements
- 3+ years of Customer Success, Account Management, or an equivalent client-facing role.
- Experience in a B2B SaaS environment; background in sports, media, or entertainment is preferred.
- Strong commercial acumen with a track record of identifying and securing growth opportunities within an existing book of business.
- Prior experience in onboarding, project management, or technical training.
- Ability to master complex technology and translate it into simple, value-driven solutions for customers.
Nice To Haves
- Experience with AI-driven tools.
Responsibilities
- Serve as the primary point of contact for WSC Sports’ Americas-based clients, acting as a strategic advisor from implementation through the entire lifecycle.
- Collaborate with cross-functional teams including product, operations, and technical teams to ensure we are delivering on our clients’ business outcomes.
- Lead Business Reviews to demonstrate the tangible value and ROI the client derives from our platform.
- Extract and analyze data to generate insightful reports that inform client strategy.
- Develop and share best practices for leveraging our platform to drive audience growth and digital engagement.
- Partner with Business Development to create strategic customer plans, focusing on mitigating risk and securing renewals.
- Identify expansion opportunities within existing accounts to contribute to company growth targets.
Benefits
- Equity - We’re all in this together so we want to share the rewards
- 100% health insurance coverage on selected plans for medical, dental and vision
- 401K matching automatically
- Weekly catered lunches
- Annual subscription to a streaming service of your choice
- Plenty of fun team activities and sports events
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
251-500 employees
