Account Manager (AgriBusiness/AgTech) – Midwest, Remote

CeresAI

2d•Remote

About The Position

Ceres AI is seeking an Account Manager for the Midwest region to serve as the primary link between their platform and customer success. This role involves managing a portfolio of mid-market and enterprise accounts, primarily in row crops, with the goal of retaining customers, growing existing accounts, and acquiring new business. The Account Manager will be responsible for understanding customer needs, driving platform adoption, delivering measurable value, and collaborating with internal teams to ensure customer satisfaction and business growth.

Requirements

Degree in Agriculture, Agronomy, Crop Science, or a related field.
5+ years of experience in agribusiness, ag technology, crop advisory, or ag consulting.
Proven track record of growing mid-market or enterprise accounts through renewals and upsells, and closing new business.
Strong working knowledge of large-scale row crop operations.
Familiarity with precision ag or remote sensing, and the ability to translate data into operational and financial value.
Clear, confident communication skills with both field teams and executives.
Proficiency with Salesforce or a comparable CRM.
Residence in the Midwest.
Willingness to travel up to 40%.

Nice To Haves

Established relationships with large direct agribusinesses, processors, and/or agricultural capital investment groups.
Hands-on experience with aerial or satellite imagery, NDVI, thermal imagery, or precision ag platforms.
Background in ag SaaS, subscription services, or enterprise account management.
Exposure to permanent or specialty crops.

Responsibilities

Retain and grow a book of mid-market and enterprise accounts, primarily in row crops, by driving renewals and resolving escalations.
Deepen existing relationships through regular check-ins, in-season support, customer site visits, and industry events.
Lead regular business reviews focused on ROI, renewals, and identifying new opportunities.
Expand accounts through upsells, additional acreage, and new products/features.
Source and close new business with large direct agribusinesses, processors, and ag capital groups.
Maintain an accurate pipeline and forecast in Salesforce.
Serve as the primary point of contact for customers using the Ceres AI platform.
Help customers integrate Ceres imagery and analytics into their workflows to improve input and water efficiency, crop performance, and portfolio risk.
Partner with sales leadership on renewals, expansion strategy, and enterprise pursuits.
Coordinate with flight operations and the science team to ensure timely and quality delivery.
Provide structured customer feedback to product and engineering teams to influence the product roadmap.