Account Manager

LiveFlow•New York, NY

13d

About The Position

As an Account Manager, you will play a pivotal role at the intersection of Implementation, Sales, and Product. You’ll serve as a trusted partner to our customers- helping them unlock the full potential of LiveFlow, driving renewals, and identifying opportunities for expansion. Your financial background will empower you to deeply understand our customers’ workflows, while your sales mindset and entrepreneurial drive will help you identify ways to grow relationships and deliver measurable value. You’ll collaborate closely with our Product and Sales teams to shape solutions that address real customer pain points and fuel LiveFlow’s next stage of growth.

Requirements

2–5 years of experience in Finance, Account Management, or Sales Engineering (FP&A, Accounting, or similar)
Strong understanding of financial statements
Demonstrated experience managing customer renewals, expansions, or retention initiatives
Excellent communication and relationship-building skills with Finance and Accounting leaders (CFOs, Controllers, etc.)
Entrepreneurial mindset - you thrive in ambiguity, take ownership, and move fast to solve customer challenges
Proactive, data-driven problem solver with an eagerness to collaborate across teams
Passionate about helping customers succeed through technology and automation

Responsibilities

Manage customer relationships across adoption and renewal stages
Lead renewal and expansion conversations by aligning LiveFlow’s value to business outcomes
Apply your financial expertise to translate customer needs into practical product solutions
Partner with Sales and Product teams to identify and scope growth opportunities within accounts
Gather and share customer insights to influence roadmap and improve the LiveFlow experience
Drive operational excellence by maintaining a deep understanding of customer goals and usage patterns