Account Manager (7562)

TSMC • San Jose, CA

6d

About The Position

We are looking for a skilled and experienced Account Manager who will be responsible for managing specific customer accounts, ensuring their requirements are met, and driving satisfaction. The ideal candidate will have a strong understanding of technology, excellent communication skills, and a proven ability to nurture client relationships to achieve business objectives.

Requirements

• Minimum of BS degree, master’s degree in EE or MBA preferred.
• 7-12 years of related experience in semiconductor technology and customer-facing business management, preferably in a sales or account management capacity.
• Proven ability to develop and maintain strong relationships with key stakeholders, both internally and externally, including executive-level interactions.
• Demonstrable skills in account management, negotiation, problem-solving, and a strong customer-centric approach.
• Ability to perform effectively under pressure and deliver results.
• Proactive ability to identify and pursue new opportunities within existing accounts and support the team in developing new client relationships where TSMC is not currently represented.
• Ability to work effectively with internal departments to ensure adequate capacity allocation for major accounts and facilitate successful ramp-to-volume, yields, and cycle time.
• Ability to generate accurate forecasts based on a deep understanding of customer requirements and market insights.
• Current with semiconductor trends, insights, and displays intellectual curiosity.

Responsibilities

• Manage assigned customer accounts to achieve revenue targets.
• Work to optimize pricing strategies and manage YoY rate discussions.
• Drive customer satisfaction through proactive engagement and issue resolution.
• Identify and develop new business opportunities within existing accounts and support new client acquisition.
• Ensure accurate sales forecasting for managed accounts.
• Collaborate with internal teams to improve overall account management processes and efficiency.
• The role includes NA and international business travel as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level