Account Manager

Ricoh Americas Corporation • Rochester, NY

51d

About The Position

The Account Manager (AM) plays a critical role in solving business challenges and building strong customer relationships. This role focuses on understanding the customer's environment and aligning Ricoh's solutions to their mission-critical goals through strategic engagement with decision-makers and influencers.

Requirements

• Bachelor's degree or equivalent experience required
• 3+ years of business development experience
• Foundational knowledge of P&L components
• Strong research and analytical skills
• Proven ability to manage multiple accounts with attention to detail
• Collaborative and influential team player
• Strong understanding of solution design
• Thought leadership in customer engagement
• Ability to assess customer environments and expand core services
• High learning agility and strategic thinking
• Builds internal advocates and customer sponsors

Nice To Haves

• Preferred experience in IT and/or software services
• Understanding of document workflow solutions

Responsibilities

• Open new doors and generate sales opportunities within new and existing accounts to increase Ricoh's market share.
• Understand customer environments and uncover challenges through research and discovery. Focus on customer needs rather than predefined products or services.
• Position Ricoh's portfolio through compelling storytelling and demonstrate how solutions impact the customer's financial and operational outcomes.
• Deliver persuasive presentations both in person and virtually. Maintain excellent verbal and written communication skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Number of Employees: 5,001-10,000 employees