Account Manager

Cyncly
$40,000 - $48,000Remote

About The Position

As an Inside Sales Representative at Cyncly, you will play a crucial role in driving revenue growth by developing new business opportunities and managing client relationships. You will be responsible for engaging with prospective clients, understanding their needs, and offering tailored software solutions that enhance their operations. The ideal candidate is motivated, customer-focused, and thrives in a fast-paced, technology-driven environment.

Requirements

  • Experience in the kitchen and bath design industry is highly preferred
  • Familiarity with kitchen and bath design software (e.g., 2020 Design) is preferred
  • Experience in sales, specifically targeting SMB clients, with a proven track record of success in new logo acquisition
  • Strong presentation and product demonstration skills.
  • This position is conducted in English. Knowledge of Spanish is an asset and may support certain job responsibilities, but is not a requirement.

Responsibilities

  • Lead Generation: Proactively identify and qualify leads through research, networking, and inbound marketing efforts.
  • Sales Outreach: Conduct cold and warm outreach via phone, email, and digital communication to prospective clients.
  • Client Needs Analysis: Engage in consultative conversations to understand customer pain points, business challenges, and objectives.
  • Product Demonstrations: Effectively present and demonstrate Cyncly's software solutions to potential clients, highlighting how they meet specific needs.
  • Pipeline Management: Manage and track leads, opportunities, and sales activities using CRM tools such as Salesforce.
  • Customer Relationship Management: Develop strong, long-lasting relationships with clients to ensure satisfaction and uncover opportunities for up-selling or cross-selling.
  • Collaboration: Work closely with marketing, product, and customer success teams to ensure a seamless customer experience and ongoing product education.
  • Sales Targets: Consistently meet or exceed monthly and quarterly sales quotas and performance metrics.
  • Market Intelligence: Stay informed of industry trends, competitor products, and evolving customer needs to effectively position Cyncly’s offerings.
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