CDS Account Manager CAN

Advantage Solutions•Ottawa, ON

6d•CA$65,000 - CA$86,995•Onsite

About The Position

The Account Manager (AM) manages and oversees the operations for centralized account programs. The AM ensures quality events, overseeing event process, including, but not limited to, execution and compliance as well as cultivating and growing customer relationships. The AM will collaborate with the Sales Manager in developing and monitoring client’s special event marketing strategy. The AM generates reports, coordinates cross-functional tasks and oversees program requests in addition to other related duties. For more than 25 years, Club Demonstration Services (CDS) has helped Costco members make shopping decisions and shaped the identity that Costco is perhaps best known for: its awesome free samples. As the in-house product sampling company for Costco Wholesale, CDS has friendly, professional and talented employees who provide high quality product demonstrations and marketing services to Costco Wholesale and its vendors. The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers with access to the best products available in the marketplace today.

Requirements

Must be fluent in French and English (verbal and written)
Bachelor of Arts degree in Business, Management, Communication or related field required
Must have five (5) years of experience in sales developing new business while executing the logistics of events
Ability and disciplined in handling confidential information with a sense of urgency
Working knowledge of marketing skills is an asset
Very strong leadership, relationship building, customer focus and project management skills
Highly proficient user of Microsoft Office including PowerPoint and Excel
Exceptional organizational skills, attention to detail and ability to multi-task across multiple projects and customers
Excellent oral, written and presentation skills with the capability to present to the top executive levels of any organization
Ability to make Oral Presentations
Ability to Gather Data, Compile Information, & Prepare Reports
Intermediate Computer Skills, including Microsoft Word, PowerPoint, Excel, Access, Outlook, & web browsers
Ability to Visualize & Plan Objectives & Goals Strategically
Excellent Written & Verbal Communication Skills

Nice To Haves

Bilingual English and French (Preferred)

Responsibilities

Lead the daily scheduling of demo events across assigned Costco departments
Partners with key Costco buying contacts to develop demo programs and drive sales: Buyer, Assistant Buyer, Inventory Control Specialists
Works with external vendors to develop demo programs and continuously monitor program execution, performance and objectives and provide relevant recaps of each program or event
Manages communication, process, policies and procedures with Costco and vendor partners
Collaborates with Country Manager to create necessary reports on events
Partners with Operations on changes and client requests in accordance to business standards
Develop project plan, continuously monitor program execution, performance and objectives and provide relevant recaps of each program or event
Communicate status of each project to appropriate internal and external business partners
Promote a culture of excellence
Cultivate and grow customer relationships
Program management: create, implement, execute, reconcile and track
Support partners with deliverables, updates and reporting
Performs other duties as required and assigned