Lih Airport - Account Manager Car Rental

EDS Service Solutions•Kapaʻa, HI

1d•$70,000•Onsite

About The Position

EDS Service Solutions is seeking a hands-on Account Manager to join their management team at Lihue Airport (LIH). This is an operations-driven role, ideal for a leader with practical experience in managing teams, training staff, and overseeing daily operational workflows. The company specializes in end-to-end workforce and process optimization solutions, offering both outsourced and insourced services tailored to industry needs.

Requirements

Minimum of 2 years progressive leadership experience managing operations or teams.
Proven experience in training staff and managing multiple roles.
Strong background in client relationship management and problem-solving.
Experience with recruiting, hiring, retention, and performance management.
Must be 21+ with a valid driver’s license and authorized to work in the U.S.
Open availability including weekends and holidays.

Nice To Haves

Car rental or airport operations experience.
Bilingual in English and Hawaiian / or Tagalog

Responsibilities

Oversee daily airport operations, including cleaning, driving, and car movement activities.
Maintain high productivity and performance standards for VSAs, drivers, and support staff.
Provide hands-on training and mentorship to supervisors, leads, and administrative personnel.
Solve client issues.
Cover shifts as needed to support operational continuity.
Monitor compliance with safety protocols and company standards.
Manage scheduling, shift coverage, and payroll for operational staff.
Conduct workforce planning and forecasting to meet service demands.
Attend client meetings to review performance and operational needs.
Maintain operational and productivity reports for management review.