Account Manager
About The Position
Lefty is the leading end-to-end Influencer Marketing Platform trusted by the world’s top Luxury and Lifestyle brands to discover, manage, and measure their top-performing influencer programs. We provide cutting-edge technology and data-driven insights to help our clients maximize their ROI in the dynamic world of social media and content creation. We’re seeking a skilled, client-focused Account Manager to join our New York office. This is a unique opportunity for someone who thrives on building strong relationships, delivering measurable impact, and helping brands take their influencer marketing strategy to the next level.
Requirements
- Experience in Account Management or Client Success, ideally in SaaS, digital marketing, or influencer tech
- Proven ability to manage client portfolios and grow strategic accounts
- Strong communication, negotiation, and problem-solving skills
- Analytical mindset — you’re comfortable working with data and performance metrics
- Organized, autonomous, and proactive
- Fluent in spoken and written English; a second language is a plus
- Bachelor’s or Master’s degree in Business, Marketing, Communications, or a related field
Nice To Haves
- Experience with influencer marketing is a big plus
Responsibilities
- Build long-term relationships and ensure client satisfaction and retention
- Drive client growth by identifying upsell opportunities and delivering tailored recommendations
- Deep dive into client goals to craft action plans that maximize their use of the Lefty platform
- Onboarding of new clients and providing training on effective platform usage
- Lead workshops and strategic sessions on influencer marketing and platform usage best practices
- Act as the voice of the customer — gather feedback and influence platform improvements
Stand Out From the Crowd
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
