Account Manager

TEVET • Greeneville, TN

40d • Hybrid

About The Position

The Account Manager is responsible for working with a team who is focused on their customers’ success and TEVET’s growth. This person will focus on Aerospace & Defense Prime customers and will be a face of TEVET.

Requirements

• Bachelor’s degree in business administration or similar professional area.
• Will accept three to five years’ experience as an equivalent to a professional degree.
• Previous experience working inside a leading CRM (SalesForce, HubSpot or similar tools) a must.
• A minimum of 3-5 years of sales experience required.
• Formulates customer driven processes for their team.
• Strong track record of working directly with partner suppliers.
• Must have effective forecasting knowledge and skills.
• Lead planning sessions with suppliers on upcoming opportunities.
• Hunt for new growth areas inside existing customer base along with potential new customer’s and OEM’s.
• Serve as a trusted advisor to their customer.
• Experience working with purchasing and contracts managers.
• Strong communication skills required including being a detailed note taker, strong background of using a leading CRM, and the MS Office Suite of PowerPoint, Excel and Word. Both confident and a great listener who seeks to understand and solve customer problems.
• Must be detailed oriented with the ability to make decisions.
• Must have experience and be comfortable on the phone and have the ability to ask hard questions.
• Must have the ability to analyze and report data to customers, and to gain or regain market share.
• Microsoft Office suite, including video conferencing tools (Zoom and Teams).
• Experience in ERP systems, Oracle/NetSuite preferred. Experience in CRM systems such as HubSpot and SalesForce.

Responsibilities

• Develop strong relationships with customers, supplier partners and other key stakeholders as you execute against a strategy of growth.
• Foster a strong and lasting relationship with your customers’ Small Business Liaison Officers (SBLO).
• Seek out and negotiate new Corporate Purchase Agreements as you drive the expansion of TEVET’s footprint inside a customer base. Foster a strong relationship with Customer Corporate Contract Manager.
• Create and execute against an annual and 5-year plan that supports TEVET’s growth objective.
• Maintain a detailed database inside TEVET’s CRM to help the executive team make data driven decisions.
• Monitor in-bound and outbound customer communications. Ensure quotes and order receipts are completed well within TEVET’s stated expectations.
• Coordinate customer events with our supplier partners to grow awareness and sales.
• Works with TEVET’s stakeholders to ensure their customer score cards are meeting or exceeding expectations.
• Develop strong relationships with OEM’s and distributors such that you are always keeping your pulse on inventory and seeking the best solution for your customers.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level