Account Manager - Atlanta, GA

American Global•Atlanta, GA

21h•$80,000 - $100,000•Onsite

About The Position

We are seeking a skilled Account Manager to join our dynamic Insurance team in Atlanta, GA. American Global is one of the largest privately held insurance and surety brokerage firms in North America specializing in all aspects of construction risk management. We support contractors, owners, and developers, helping protect them from the risks and exposures specific to the construction industry. We are a vibrant, values-driven community with a unique, collaborative culture that fuels our desire to excel. Together, our team is transforming the construction industry and revolutionizing the role of broker. As we continue our journey, we seek to find the right individuals, in the right locations, to expand and enrich our fast-growing team of talented professionals across 15 locations throughout the US and Canada, as well as Rome, Italy. Are you ready to be a part of our story?

Requirements

Time management and ability to prioritize work
Attention to detail
Problem solving skills
Professional written and verbal communication
Proficient in Applied Epic, Microsoft Office product suite, and Adobe Pro systems
Strong technical property and casualty knowledge, typically 2 to 5 years industry experience.

Nice To Haves

Valid driver’s license and reliable transportation
Ability to travel

Responsibilities

Serve as primary day-to-day client contact
Manage client service needs
Present custom solutions to clients and prospects in a clear and professional manner
Communicate client needs to account management team and coordinate client services, including but not limited to: Claims reviews, Insurance training, Kick of meetings, Stewardship meetings, Renewal strategy meetings
Analyze client risk profile and develop marketing strategy with team and client
Analyze all client documents (including quotes, binders, policies, endorsements), recommending changes or amendments for improvement
Cultivate local carrier relationships to support company visibility and credibility in the construction insurance marketplace
Participate in off-site carrier, client, and prospect meetings
Conduct research, compiles information into presentation format
Assist with training and overseeing Account Associates
Review, analyze, process and follow-up with clients regarding: Complex endorsements, Subcontractor certificate/endorsements, Policy audits, Notices of cancellation, Invoice collections, Unit stat cards, Final renewal letter request, Final proposal of insurance, Renewal exposure, Coverage quotes, Proposals of insurance, Premium finance quotes and agreements, Certificate checklist and special account handling instructions, Client claim reviews, Fee agreements, Premium allocations, Experience modification analysis and projections
Bind insurance coverages, address binding subjectivities, and convert proposals of insurance to summaries of insurance post binding
Conduct in-depth data analyses (Exposures, losses, premiums, rates, collateral, mod, deductible levels)
Identify key individuals within the client's organization and build and maintain effective and sustainable relationships
Maintain ongoing communication with clients and industry partners to ensure a high-level of customer service.
Provide backup for other team members during their absence
Maintain insurance license & CE requirements

Benefits

Comprehensive Benefits Package
Collaborative and innovative environment
Culture of continuous learning and professional development
Competitive salary package ($80,000-100,000 commensurate with experience)
401k with above-average employer match of up to 5% of your salary
Leadership training and support
Work/Life Balance (Summer Fridays, flexible work arrangements and mental health services)
Education and Student Loan Assistance

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