Account Manager

penlink•Lincoln, NE

5d•Onsite

About The Position

Penlink, the leading authority in digital intelligence, offers comprehensive solutions tailored for law enforcement, national security, the defense sector, financial institutions, and enterprises. Our expertise lies in seamlessly integrating extensive digital evidence with open-source intelligence gathered from a vast array of sources, harnessing the power of AI for critical insights. Seeking a highly motivated individual for the Account manager position. In this role, the inside sales representative is responsible for qualifying leads and prospecting through existing business accounts to engage with potential customers. This role is located on-site in Lincoln, NE

Requirements

Ability to successfully speak to a variety of professionals in diverse law enforcement and other settings
Strong verbal and written communication skills
Ability to work and build relationships with key prospects and high-level executives
Ability to work independently as a self-starter and being self-motivated
Ability to work well with members of the sales team, key members of leadership, and other teams to drive sales in assigned territory
Detail-oriented to calculate quotations and order quantities correctly and accurately enter them into a database
Working knowledge of Microsoft Windows, Excel, Word and Outlook
College degree or equivalent education and work experience
Experience managing a sales renewal process

Nice To Haves

Government sales, or specifically law enforcement, preferred

Responsibilities

Manage and nurture existing book of business
Build long-term trusting relationships with customers and contacts
Coordinating with Territory Sales Managers and proactively contacting customers prior to software maintenance renewals
Create quotes based upon customer needs
Proactive outreach to ensure product adoption /usage/positive results of Penlink product
Conduct outreach to customers from Webinars, Tradeshows, and other marketing developed leads
Identify customers who could use add on features of our software
Identify client needs and suggest appropriate products/services
Work with Customer Support and Territory Managers to provide product technical information and demonstration
Keep up to date on market trends and news from the industry, our competitors, and our target market
Relay market needs and requirements back to internal sales teams including Sales, Operations and Product Management
Other duties assigned