Account Manager (Steel Purchasing)

STEEL WAREHOUSE CO LLC•South Bend, IN

About The Position

The Steel Purchasing Account Manager aims to achieve the following objectives: Assure the delivery of the appropriate product, at the appropriate time. Provide exceptional customer support to suppliers and internal SW departments.

Requirements

Bachelor's degree from a four-year college or university with coursework in business administration or related field required.
Good negotiation skills required.
Organizational, prioritization and planning skills required.
Good written and oral communication skills required.
Strong networking skills required.
Good interpersonal skills including the ability to establish credibility and respect required.
Ability to adapt to changing situations required.
Ability to operate various software such as Microsoft Office Suite required.
Ability to work effectively in a team environment including possession of empathy and the ability to ensure communication flow within the supply chain required.
Ability to work with frequent, established deadlines required.

Nice To Haves

Previous experience within the steel industry and supply chain management preferred.
Knowledge of EDI standards preferred.

Responsibilities

Liaison between specifically assigned suppliers and SW.
Independently handles ALL order related functions for specifically assigned mills: Purchase order conversion, Mill acknowledgement and verification of correct ASTM/SAE, pricing, tons, delivery, Order status updating, Expediting, order changes, cancellations, Communicating with SW Traffic to get collect loads picked up from suppliers, Ability to negotiate pricing on referral items, buybacks, etc., Entry of any non-EDI test report data, Handle any assigned pre-entry and releasing of any non EDI shipment or vessels, Responsible for coordinating with Mill Technical representatives on steel defect claims and managing follow up activities through final disposition.
Overall program responsibility between specifically assigned suppliers and SW.
Invoice approval for all non-EDI invoices, and EDI invoices that appear on the exception report.
Diagnosing supplier trends.
On a self-directed basis and schedule, will proactively collect, analyze, and summarize specific order management data, such as OTD, late tons, habitual delays with specific items, heat lots, quality data, etc.
Work with management to help develop insights and efficiencies to improve supplier performance.
Certified and conduct ISO internal auditing when needed.
Work direct with purchasing management to improve purchasing functions.
Identify areas of inefficiency and recommend solutions to improve process (continuous improvement).
Provide coverage for buyers when they are unavailable.