Account Manager - Home Health

Health Link • Milpitas, CA

8d • Onsite

About The Position

Health Link Home Health & Hospice is seeking a motivated, relationship-driven Account Manager to join their Community Relations team and support continued growth throughout Santa Clara County. Working closely with the Director of Business Development, the Account Manager will focus on developing and maintaining relationships with healthcare providers, increasing awareness of Health Link’s home health services, and generating new referral opportunities throughout the South Bay. This is a field-based role for someone who enjoys building relationships, connecting with healthcare professionals, and developing business within the community. The ideal candidate is motivated, consistent, organized, and comfortable being accountable for growth goals. Support will be provided through a company vehicle, ongoing training, and AI-powered technology for referral insights and efficient territory routing.

Requirements

• 1+ year of experience in healthcare sales, business development, account management, community relations, or a related healthcare role preferred
• Strong relationship-building and communication skills
• Sales-oriented mindset with the motivation to develop new business and grow referral relationships
• Comfortable conducting in-person outreach and developing new professional relationships
• Strong follow-up, organization, and time-management skills
• Self-motivated and comfortable working independently in the field
• Knowledge of the Santa Clara County healthcare market preferred
• Existing relationships within the South Bay healthcare community are a plus
• Home health, hospice, post-acute care, senior care, hospital, or skilled nursing experience preferred
• Valid California driver’s license and driving record that meets company requirements

Responsibilities

• Develop and maintain referral relationships throughout assigned areas of Santa Clara County
• Build relationships with hospitals, skilled nursing facilities, physicians, medical groups, clinics, senior living communities, and other healthcare organizations
• Conduct consistent in-person outreach, account visits, meetings, presentations, and follow-up
• Introduce new healthcare partners to Health Link and educate them on our home health services, clinical programs, and capabilities
• Maintain regular communication with existing referral partners and strengthen those relationships over time
• Identify new referral opportunities through consistent field outreach and relationship building
• Follow up with prospective referral partners and maintain consistent account contact
• Execute territory priorities and business development initiatives in partnership with the Director of Business Development
• Communicate feedback from referral partners, market activity, and potential growth opportunities to the Director of Business Development
• Collaborate with Intake, Clinical, Operations, and other internal teams to support a strong referral and patient experience
• Meet established referral, admission, and account growth goals
• Represent Health Link professionally throughout the South Bay healthcare community

Benefits

• Performance-based bonus opportunity
• Company vehicle
• AI-powered technology to support referral insights and efficient territory routing
• Medical, dental, vision, and life insurance
• 401(k) with company matching
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed