Account Manager

Cushman & Wakefield

23h

About The Position

The Account Manager is a key role in C&W with responsibility to manage the client relationship while providing exceptional client service and delivering on all aspects of the contract. The Account Manager will manage and lead team members. Scope of Real Estate Management Services Portfolio Strategy & Planning Develop and implement real estate strategies aligned with corporate business objectives and long-term growth plans Forecast future space needs based on workforce trends, headcount projections, and evolving business requirements Analyze portfolio performance against utilization targets and recommend consolidation, expansion, or reconfiguration Conduct scenario planning for market entry/exit decisions and geographic footprint optimization Transaction Management Oversee the full lifecycle of real estate transactions including site selection, lease negotiations, renewals, and dispositions Structure and negotiate lease terms, Letters of Intent, and purchase agreements to secure optimal economics Manage deal approval processes, building internal business cases and securing executive sign-off Coordinate with legal counsel on lease documentation, amendments, and compliance requirements Market Intelligence & Site Selection Evaluate potential office locations based on cost, labor availability, talent markets, and transportation access Monitor local real estate market conditions, comparable transactions, and competitive activity Perform market analysis including demographics, competitor locations, and employee commute patterns Financial Management & Analysis Develop and manage real estate budgets, forecasts, and variance reporting Provide decision support through financial modeling, scenario analysis, and cost-benefit assessments Track portfolio-level metrics including occupancy cost per seat, cost per SF, and total cost of occupancy Prepare executive-level reporting on portfolio performance, deal pipeline, and capital requirements Partner with Finance and Accounting on lease accounting compliance and accruals Stakeholder Engagement & Cross-Functional Collaboration Partner with Workplace, Facilities, IT, HR, and Finance to align real estate decisions with operational needs Serve as liaison between client leadership and internal/external real estate partners Collaborate with cross-functional stakeholders to ensure capital projects are delivered per Portfolio Management expectations Present portfolio strategy, transaction recommendations, and market insights to executive leadership Build consensus across business units on space allocation, relocations, and workplace standards Lease Administration & Compliance Partner with Lease Administration on rent payments, CAM reconciliations, and audit support Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role.

Responsibilities

Manage the client relationship
Provide exceptional client service
Deliver on all aspects of the contract
Manage and lead team members
Develop and implement real estate strategies aligned with corporate business objectives and long-term growth plans
Forecast future space needs based on workforce trends, headcount projections, and evolving business requirements
Analyze portfolio performance against utilization targets and recommend consolidation, expansion, or reconfiguration
Conduct scenario planning for market entry/exit decisions and geographic footprint optimization
Oversee the full lifecycle of real estate transactions including site selection, lease negotiations, renewals, and dispositions
Structure and negotiate lease terms, Letters of Intent, and purchase agreements to secure optimal economics
Manage deal approval processes, building internal business cases and securing executive sign-off
Coordinate with legal counsel on lease documentation, amendments, and compliance requirements
Evaluate potential office locations based on cost, labor availability, talent markets, and transportation access
Monitor local real estate market conditions, comparable transactions, and competitive activity
Perform market analysis including demographics, competitor locations, and employee commute patterns
Develop and manage real estate budgets, forecasts, and variance reporting
Provide decision support through financial modeling, scenario analysis, and cost-benefit assessments
Track portfolio-level metrics including occupancy cost per seat, cost per SF, and total cost of occupancy
Prepare executive-level reporting on portfolio performance, deal pipeline, and capital requirements
Partner with Finance and Accounting on lease accounting compliance and accruals
Partner with Workplace, Facilities, IT, HR, and Finance to align real estate decisions with operational needs
Serve as liaison between client leadership and internal/external real estate partners
Collaborate with cross-functional stakeholders to ensure capital projects are delivered per Portfolio Management expectations
Present portfolio strategy, transaction recommendations, and market insights to executive leadership
Build consensus across business units on space allocation, relocations, and workplace standards
Partner with Lease Administration on rent payments, CAM reconciliations, and audit support