Account Manager

Sanco Equipment•Stewartville, MN

About The Position

The Account Manager is responsible for generating new business and growing existing accounts through the sale of new and used equipment, parts, rental solutions, and service programs. This role builds long-term relationships with contractors, municipalities, farmers, businesses, and large property owners by acting as a trusted advisor who understands customer operations and delivers solutions that support equipment ownership, uptime, and overall productivity. The Account Manager serves as a strategic business partner to customers by identifying opportunities to support their full equipment lifecycle, from acquisition and rental to service, maintenance, and replacement planning.

Requirements

Experience in equipment, rental, construction, agricultural, or industrial sales
Experience in sales, account management, or a customer-facing role
Strong relationship-building, communication, and negotiation skills
Ability to evaluate used equipment condition and identify value drivers
Comfortable taking and managing equipment photos for digital platforms
Self-motivated with the ability to manage time independently in a field-based role
Proficiency with CRM systems, email, and Microsoft Office
Valid driver’s license with clean record and ability to travel locally
Travel locally and spend most work time in the field
Stand, walk, sit, and drive for extended periods
Lift up to 75 lbs. and climb on and operate equipment for inspections and photos
Work safely in outdoor and jobsite environments
Use technology effectively, manage priorities independently, and maintain a professional appearance
Ability to work extended hours and weekends.
Must pass a pre-employment background study.

Responsibilities

Generate new business while expanding share of wallet within existing customer accounts
Sell new and used equipment, rental solutions, parts, and service programs
Identify customer needs by understanding their operations, job requirements, and long-term goals
Develop and present solutions that improve uptime, efficiency, and total cost of ownership
Prepare and present quotes and proposals in alignment with company pricing and margin guidelines
Maintain consistent communication with customers before, during, and after the sale
Proactively manage customer expectations and coordinate internal support as needed
Spend the majority of working time in the field calling on customers and prospecting new opportunities
Assist with showroom coverage one to two days per week or as needed
Represent the company professionally at the showroom, job sites, and customer facilities
Conduct preliminary trade evaluations on customer equipment, including condition assessment, usage, and marketability
Accurately document trade details, photos, and supporting information for internal review and valuation approval
Coordinate with management on trade values, pricing strategy, and resale expectations
Take clear, accurate photos of new and used equipment for website listings, online marketplaces, and marketing use according to guidelines
Provide coverage for the Rental Coordinator when necessary to maintain service continuity
Assist with rental quotes, contract support, scheduling coordination, and customer communication
Work closely with rental, parts, and service teams to ensure seamless customer support
Support cross-selling opportunities between sales, rental, parts, and service departments
Consistently Track sales activity, opportunities, trade details, and customer interactions in the CRM or required systems.
Consistently achieve individual sales, gross profit, and activity goals
Maintain required margin thresholds across new, used, rental, and support products
Complete accurate and timely trade evaluations with proper documentation
Capture and submit timely equipment photos to support website and digital listings
Follow up promptly on leads, quotes, rentals, and all customer inquiries
Dress professionally and maintain a clean, organized company vehicle
Demonstrate ownership of customer relationships and outcomes
Collaborate effectively across departments