Account Manager

Morgan Street Holdings

41d

About The Position

The Account Manager is responsible for the relationship of the customer account in the assigned market. The role will ensure assured supply of all products into the market including delivery of products for promotional activities as well as new product development and trials, manage day to day cross category delivery teams in line with local market expectations, responsible for the tactical execution of the Packaging Strategy within the local market while ensuring alignment within the regional Category Strategy. In addition, the role will also identify customer growth opportunities and implement regional category plans that support the local markets.

Requirements

Bachelor degree in Science, Engineering, Commerce or similar
Knowledge of packaging and packaging materials
Minimum 5 years’ experience in manufacturing within packaging industry
Production planning experience
Excellent written and oral communication in the English language
Proficiency in Microsoft Word, Excel, and PowerPoint

Nice To Haves

Qualification in Business or Supply Chain management preferred

Responsibilities

Manage and co-ordinate the supply of all packaging items into the country and that all project timelines are met.
Manage and ensure effective execution of supply requirements. This will include direct involvement in meetings with key operational stakeholders.
Ensure together with quality and product development team that all products are fit for purpose and meet all regulatory, health and safety specification requirements.
Maintain the Product Strategy for the country and ensure that local strategy is aligned with that of the regional office.
Support all product development activities through collaboration and working with the product development team in the regional office and local office.
Seek to understand customer expectations and requirements and to meet or exceed these requirements in the delivery of packaging services.
Seek to add value by understanding and anticipating customers/consumers’ requirements by improving the food relevance of packaging.
Conduct weekly Work-In-Progress meetings with key suppliers to co-ordinate supplier activities and alignment with the key customer’ requirements.
Ensure adequate links and communications are maintained with the Distribution Centers.
Support the regional Strategic Procurement team in reporting on and understanding supplier capabilities within the country.
Maintain and ensure accuracy of local market databases.
Maintain register of local market activities for Quarterly invoicing.
Manage artwork flow for the customer to ensure market compliance to Zone and Global regulations.