81E - Admin - Account Manager

Dallas Cowboys & Jones Entities•Frisco, TX

24d•Hybrid

About The Position

The Account Manager is responsible for managing client relationships, sourcing goods, executing programs, and achieving revenue and gross margin goals. The custom team focuses on project-specific orders and works with multiple customers across different department with various delivery dates. The Account Manager is responsible for developing and maintaining a book of business and taking lead on all key client requests.

Requirements

3+ years of account management experience
3+ years in the promotional products industry
Proven ability to create strong client relationships, problem solve, and think strategically
Ability to prioritize and manage multiple tasks/assignments
Ability to effectively present and sell solutions and strategies to the client
Communicate clearly and effectively, detail oriented, and organized
Positive and driven team player with a can-do attitude

Responsibilities

Point-of-contact between client and 81Eighty team, delivering a high level of customer service to ensure ultimate customer satisfaction
Lead client facing calls and in-person meetings, traveling as needed
Manages custom project requests from assigned accounts
Provide direction and lead collaborative strategy with sourcing and production coordinator on product offerings and client requests
Ability to source and quote projects to meet the clients requirements
Manage multiple projects at one time with various internal and external needs
Ensure accurate and timely execution of projects from initial request to delivery of products with 81Eighty team
Achieves annual or project-based revenue goals while hitting profit margins
Tracks routine sales reporting for clients and custom business
Seeks new opportunities within current client base to grow their custom spend
Partners with manager to plan annual sales budgets