Account Manager - Detroit, MI or Toledo, OH

Church Mutual Insurance Company, S.I.•,

7h•Remote

About The Position

The Account Manager role is responsible for servicing and renewing customer accounts for Church Mutual within an assigned territory. This involves conducting on-site visits to inspect, field underwrite, evaluate exposures, and present renewal and service information to customers. The position also requires providing risk management advice, investigating and responding to customer inquiries, and maintaining the customer database with automated insurance transactions.

Requirements

Obtain and maintain proper insurance license.
Maintain valid driver's license.
Ability to understand organizational structure and operation.
Able to work independently to specific performance standards and goals.
Ability to travel, including overnight stays.
Strong written/verbal presentation and listening skills.
Demonstrated skills in relationship building, decision-making, negotiation, and communication.
Ability to understand, interpret, and explain various insurance policies.
Ability to learn and use job-related software to stay current with changes.

Nice To Haves

Bachelor's degree and industry experience is preferred.

Responsibilities

Develop and implement a service and renewal plan that leads to successful accomplishment of assigned goals and corporate objectives.
Develop subline and other sales opportunities to customers of Church Mutual and subsidiaries.
Conduct on-site visits to inspect, field underwrite, evaluate exposures, obtain referrals, and conduct customer renewal and service presentations.
Obtain referrals for new business.
Provide risk management advice. Evaluate exposures and round out customer accounts with appropriate supplemental coverage.
Investigate and respond to customer inquiries and respond appropriately. Report activities in appropriate systems.
Maintain customer database and process automated insurance transactions.