Account Manager - (Portland, OR) - Remote

S&S Activewear LLC•Bolingbrook, IL

4d•Remote

About The Position

S&S Activewear is a leading North American, tech enabled specialty distributor of imprintable apparel. We pride ourselves on being the “critical link” that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper fragmented base of customers. At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. Our success has compounded since the Company’s humble beginnings in 1988 as a regional t shirt distributor to a leading, multibillion dollar value-added distribution platform. Today, we continue to strive to be the apparel distributor of choice by inspiring and fostering growth for customers, employees and suppliers, anchored in our commitment to Lead with Respect, Never Settle, Own the Outcome, Win Together, and the belief that Innovation Powers Our Hustle. These values guide how we serve, how we collaborate and how we continuously improve, ensuring we deliver on our promise of service, deep relationships, innovation, continuous improvement and accountability. Account Managers serve as strategic partners to Outside Sales Representatives, fostering growth and development within an assigned regional portfolio of customers through sophisticated multi-channel engagement. They leverage their expertise in phone, email, and digital communications to build meaningful relationships with decision-makers and business owners, while actively identifying and pursuing new revenue opportunities. The ideal candidate combines exceptional interpersonal and presentation skills with strong analytical capabilities, using data-driven insights to uncover business development opportunities and drive strategic growth. As the primary point of contact for territory accounts, Account Managers maintain consistent customer engagement, skillfully converting Outside Sales Representative interactions into tangible business opportunities while independently driving routine sales growth. This role requires a dynamic professional who brings an optimistic mindset, unwavering commitment to customer success, and the ability to transform customer relationships into long-term partnerships through proactive account management and dedicated follow-through.

Requirements

minimum High School Diploma required
Proven track record of professional sales/account management experience (1+ years), with promotional products and apparel industry experience highly valued
Exceptional verbal and written communication abilities with demonstrated presentation skills
Outstanding relationship-building capabilities with a proven customer-centric approach
Advanced analytical mindset with demonstrated ability to identify growth opportunities through customer data analysis
Proficient in Microsoft Office Suite applications with strong technical aptitude

Nice To Haves

Bachelor's Degree preferred
promotional products and apparel industry experience highly valued

Responsibilities

Maintains strategic account engagement through consistent outreach and structured follow-up to Outside Sales activities, demonstrating excellence in call planning, analysis, presentation, and post-meeting execution
Builds comprehensive relationships across customer organizations, from ownership to sales, customer service, and merchandising teams, while developing a deep understanding of customer needs, buying patterns, and end-user requirements
Partners closely with Outside Sales to align with customer go-to-market strategies, including program management, merchandising schedules, and renewal processes
Leverages internal and external resources effectively, including trade marketing, decoration services, EDI, pricing strategies, and custom website solutions to maximize sales opportunities
Cultivates cross-functional relationships throughout the organization to facilitate efficient communication and goal achievement
Demonstrates exceptional administrative management through precise weekly reporting, calendar organization, sales funnel tracking, program administration, and CRM maintenance
Provides swift, solution-focused problem resolution with emphasis on rapid response times and professional conflict management
Utilizes advanced merchandising expertise to highlight S&S Activewear's competitive advantages and drive upsell opportunities
Delivers accurate, timely information to focused accounts regarding product details, inventory status, pricing, shipping updates, and company policies through multiple communication channels
Create strategic pricing structures and quotations designed to drive sustained revenue growth
Collaborate with Outside Sales to deliver comprehensive product solutions, including new merchandise information, samples, and marketing materials tailored to specific end-user needs
Excels in dynamic multitasking across various platforms, including phone communication, email management, internal coordination, and implementation of marketing and web-based solutions