Account Manager, Immunology- Irvine, CA

Galderma•Boston, MA

8d•Hybrid

About The Position

The Immunology Account Manager is responsible for achieving and exceeding Galderma portfolio sales and executing strategic objectives across high-valued (large, organized) customers within assigned customer segments. This role requires advanced skills in clinical, operational, and financial commercial selling to promote Galderma’s prescription dermatology biologic and consumer product portfolio. The position involves acquiring and maintaining expertise in brand/segment strategy and tactics, providing expert product knowledge, and promoting/generating demand for Rx products in a competitive market, including launching new products. The Account Manager will execute integrated commercial selling strategies, lead the development of cross-functional account plans, and collaborate with internal and external key stakeholders. This role also involves overseeing relationships with Key Opinion Leaders (KOLs) and serving as the primary point of contact for assigned contacts in Galderma’s commercial speaker bureau.

Requirements

Bachelor's degree in Business or a related field, required.
Five (5) or more years of outside sales experience with variable commission potential, required.
2+ years of Pharmaceutical Sales experience in Dermatological or Medical Sales required.
Previous account management experience.
Previous business to business sales experience.
Prior experience as a Sales “generalist”; not limited to specific product or portfolio.
Strong track record of consistent documented performance success.
Strong business acumen including excellent communication: verbal, written, interpersonal skills, and persuasive skills.
Demonstrated ability to learn and apply technical, industry and product-related information in a professional, consultative manner.
High level of integrity, personal motivation, and sense of urgency.
Ability to sell assertively and differentiate our products and offerings to increase utilization with target accounts and high value providers.
Ability to collaborate with internal customers and functions such as market and patient access and field reimbursement.
Ability to demonstrate a strong ownership of book of business.
Driven, results oriented; performance driven vs. metric driven.
Strong problem solving and decision-making skills.
Disciplined self-starter, comfortable with autonomy.
Ability to demonstrate strategic thinking with a long-term vision.
Skilled at both relationship management and closing ability with customers; ability to flex techniques and style to various audiences.
Learning agility and adaptability; ability to work in gray space and without structure.
Resilient, persistent, and willing to take risks.
Creative, innovative, resourceful, and solution oriented.
Proficiency using complex sales data/call reporting software/applications.
Superior selling, technical and relationship building skills.
Proficient with MS Office in a Windows environment and familiar with sales reporting software.

Responsibilities

Achieve/exceed Galderma portfolio sales and execute strategic objectives across high-valued customers within assigned customer segments.
Promote and generate demand for Rx products in a competitive market, including launching new products.
Execute Galderma’s integrated commercial selling strategies utilizing a deep understanding of contracting and access platforms.
Lead the development of cross-functional account plans that deliver penetration, retention, and growth of Galderma’s portfolio for key accounts.
Analyze account/provider objectives to ensure alignment between market/patient access and field reimbursement functions to drive demand and deliver on business unit goals.
Collaborate and coordinate with internal/external key stakeholders.
Proactively utilize business analytics and customer insights to anticipate customer needs and support solution development.
Oversee relationships with Key Opinion Leaders (KOL) within the area.
Execute customer engagement initiatives to strengthen strategic partnerships with customers.
Serve as the liaison, primary point of contact, for assigned contacts in Galderma’s commercial speaker bureau.
Plan, organize, and execute field-based activities in accordance with all applicable company and regulatory standards.
Other duties as assigned.