Account Manager (Digital Media, Advertising)

LG Ad SolutionsNew York, NY
Hybrid

About The Position

The Account Manager oversees the development of their accounts and builds relationships with existing clients. They provide consultative solutions that maximize value and results for the client, and growth for our company. Through strategic planning, they help scale existing accounts, assist in new business, and ensure seamless and continuous support/guidance that deliver as expected. This position includes evaluating processes for efficiency, products for performance, and growing accounts to scale the business.

Requirements

  • 3+ years of experience managing media initiatives, creating relationships, achieving incremental, strategic planning and insightful story telling
  • Existing knowledge of digital media, performance advertising, advanced insights, and measurement. CTV experience a plus
  • Idea-driven; creates and improves strategies and processes
  • Ability to see the “big picture”, identify key issues, and provide proactive, tactical and strategic recommendations
  • Experience leveraging platforms and tools like Salesforce, Asana, and Excel
  • Detail-oriented and diligent work ethic with excellent organizational, project/time management, and problem-solving skills
  • Communicates efficiently, skillfully, and tactfully via written, verbal, and presentations
  • Analytical thinker, digests data to make conclusions and recommendations
  • Strong cross-functional team player
  • Ability to excel in a highly dynamic, fast-moving and growing environment that requires advanced learning and flexible thinking

Nice To Haves

  • CTV experience a plus

Responsibilities

  • Provides strategic and proactive support. Developing accounts based on insights, client objectives/KPIs and LG Ad Solutions’ product suite and capabilities.
  • Demonstrates a solid understanding of our client’s business and provides optimization and incremental ideas, with a story to tell.
  • Partners with Sales, Operations, and Product to collaborate on overall client strategy.
  • Leads post-sale client communication and campaign excellence, ensuring exceptional service and troubleshooting.
  • Manages overall account and campaign flow, ensuring campaigns, reports, and projects are functioning properly.
  • Proactively monitors key performance indicators such as revenue delivery and client objective, and works with teams to optimize accordingly.
  • Collaborates with internal teams to improve capabilities, tools, and processes for efficiencies and understanding of the larger financial picture.
  • Maintains strong knowledge of products and technical capabilities and can communicate in a client facing manner.
  • Educates and consults clients/internal teams on best practices and provoking thoughtful initiatives.
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