Account Manager -radius Insurance Group

Radius Financial Group • Mansfield, MA

21h

About The Position

In this role, you are the heartbeat of the rig Commercial Insurance Team. This role is critical to delivering superior customer experiences and ensuring consistent, proactive, top-notch communication with Customers and Carrier Partners. Proactive, timely, and clear communication and responsiveness are absolutely key to this role.

Requirements

• Proficiency with Agency Management Systems and Microsoft Office
• Ability to Multi-task in a face-paced environment
• Excellent interpersonal skills (oral and written)
• Strong attention to detail with the ability to work with a high degree of accuracy
• Strong critical thinking and problem-solving skills
• Ability to maintain confidentiality
• A minimum of 2-4 years’ experience in a Commercial Property and Casualty Insurance setting

Responsibilities

• Act as the first point of contact for business owners to answer coverage questions and process policy changes (endorsements).
• Track expiration dates, update policy information, and negotiate terms with insurance companies to keep clients protected.
• Gather information from the client and help them through the claims process.
• Analyze a client's business to spot gaps in coverage and recommend extra protection.
• Issue certificates of insurance (COIs) and binders.
• Report any reasonably suspected fraud to his/her direct manager and the AML Officer.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed