Account Manager (Charleston/Mount Pleasant)
About The Position
As part of the Donor Resources Department, the Account Manager is responsible for the goals of an assigned territory. The role manages existing blood drive accounts, maximizes their production, develops new accounts, and uses corporate resources efficiently. Working closely with Donor Resource Department Management, the Account Manager helps meet and exceed collection goals and inventory needs while building strong relationships throughout the territory. The role supports blood drive coordinators through personalized, consistent, proactive planning; use of appropriate marketing and advertising tools; donor appointment management; and follow-up.
Requirements
- Outside sales, marketing, or related experience; two years preferred.
- Public-speaking ability and ability to promote The Blood Connection’s community-service mission and the need for participation and support.
- Experience with Microsoft Office, including PowerPoint, Excel, and Word.
- Valid driver’s license with no major infractions and dependable transportation.
- Ability to communicate effectively, tactfully, and courteously with patrons, donors, sponsors, and coworkers.
- Ability to organize and prioritize workload and meet deadlines.
- Excellent analytical, organizational, interpersonal, verbal, and written communication skills.
- Strong computer skills.
- Ability to work with all levels of personnel in a diverse work environment.
- Ability to establish and maintain effective working relationships with staff, management, and peers.
Nice To Haves
- College degree preferred.
Responsibilities
- Plan and execute strategies to recruit, retain, and manage sponsor organizations and relationships to achieve territory blood collection goals.
- Establish blood drive projections in line with divisional resources and needs.
- Develop potential sponsor leads.
- Plan recruitment tactics well in advance of blood drives and follow drive-planning best practices.
- Hold external stakeholders responsible for helping achieve drive goals.
- Communicate with donor chairpersons and donor groups before, during, and after drive events.
- Encourage creative campaigns to increase donor participation at blood drives.
- Implement The Blood Connection marketing programs.
- Work as part of the division team to help meet divisional goals.
- Establish committees to recruit donors and volunteers for drives.
- Coordinate meetings and presentations with sponsor groups to teach donor recruitment techniques and encourage accounts to meet their goals.
- Provide customer service to blood donors, blood donor groups, and internal and external customers.
- Build patronage and relationships with blood drive sponsor groups.
- Educate the community by attending health fairs and community or marketing events and giving presentations about The Blood Connection’s mission.
- Organize meetings with sponsor contacts, committees, and employees to educate them and promote blood drives; seek opportunities to speak at services at houses of worship.
- Seek opportunities to educate and recruit donors at supervisory, health and safety, and employee meetings.
- Build strong sponsor-group relationships to grow blood drives into more successful events.
Benefits
- 30 days of paid time off, with the option to use, cash out, or roll it over.
- Potential company bonuses.
- Tuition reimbursement.
- 401(k) retirement plan.
- Medical, vision, and dental insurance.
- Healthcare and dependent care flexible spending accounts.
- Short- and long-term disability coverage.
- Employee Assistance Program.
- Basic life insurance.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
