Customer Service - Service à la Clientèle
CECS•Saskatoon, SK
•CA$15•Onsite
About The Position
As an Account Manager, you will be the first point of contact for customers in our contact centre. You will promote Rogers wireless, internet, and value-added services. Your responsibilities will include conducting account reviews, upselling, and providing resolutions to customer issues. You will also stay current on Rogers products and promotions and represent Red Wireless professionally as a Rogers Ambassador.
Requirements
- 2+ years in account management, B2B, or telecom sales (call centre/retail an asset).
- Excellent communication, presentation, and client engagement skills.
- Target-driven, self-motivated, and results-focused.
- Proficient in MS Office and CRM systems.
- Quick learner with strong technical aptitude for telecom products.
- Bilingual - English and French
Nice To Haves
- call centre/retail experience
Responsibilities
- Be the first point of contact for customers in our contact centre.
- Promote Rogers wireless, internet, and value-added services.
- Conduct account reviews, upsells, and provide resolutions.
- Stay current on Rogers products and promotions.
- Represent Red Wireless professionally as a Rogers Ambassador.
Benefits
- $15.35/hour base + commissions/bonuses.
- Health, dental, vision benefits after 3 months.
- Ongoing training, coaching, and growth opportunities.
- Career progression within Red Wireless and the telecom industry.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
