Account Manager

Bay Alarm Company • Seattle, WA

52d

About The Position

Generate Leads for new systems for inactive/dead accounts, in
some situations may be assigned to sell alterations and additions to existing
customers and offer general customer assistance.

Requirements

• 1-2 years experience in sales or customer service required.
• High school diploma or equivalent required.
• 1-2 years post-high school education preferred.
• Effective sales, customer service, and communication skills required.
• Intermediate Word and basic Excel knowledge required.
• Superior organizational and follow up skills required.
• Ability to work independently and to be resourceful and creative required.
• Miscellaneous office skills required.
• Typing 35-40wpm required.
• Valid Driver's License and clean driving record required.
• Final applicant will need to have the ability to pass a pre-employment screening process.

Responsibilities

• Process alterations, additions, conversions, rate increases, upgrades and renewals.
• Meet with customers proactively to ensure they are satisfied.
• Resolve problems, discrepancies and answer questions in a manner agreeable to the company and the customer.
• Make contact with discontinuing customers in order to maintain account or sign new account with new tenants/owners.
• All other miscellaneous responsibilities and other duties as assigned.

Benefits

• medical
• dental
• vision
• life insurance
• 401(k) with company match
• Paid Training and a Clearly Defined Career Path
• Sales Mentorship Training Program
• Mileage Reimbursement
• Alarm System Purchase Plan and Employee Discounts
• long term disability
• Employee Referral Bonus Program
• Flexible Spending Account
• Employee Assistance Program (EAP)
• Education Reimbursement
• Family Scholarship Programs
• Employee Resource Groups
• Community Service Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED