Account Manager

Pilot Company•McAllen, TX

15d

About The Position

The purpose of this job is to manage relationships with fuel buyers and service a portfolio of accounts under broad supervision. Promote and sell a portfolio of products, services and solutions, and problem solve while maintaining customer service by building relationships with current fuel buyers Coordinate with management to establish and meet or exceed quotas Analyze sales statistics to determine sales potential and inventory requirements Coordinate and collaborate with company stakeholders to maximize opportunities to meet SMART gallon and profit goals Offer consultations with subject matter experts to customers Manage accounts toward SMART gallon and profit goals Respond to inquiries, cancellation requests, and sales requests in a timely manner and address customers’ wholesale needs where appropriate Remain current with changes in fuel industry, delivery systems and competitor activity Acquire market intelligence to develop and modify strategies and tactics accordingly Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level Ensure all activities are in compliance with rules, regulations, policies, and procedures Complete other duties as assigned #LI-SG1

Requirements

Bachelor’s degree and minimum one year sales experience preferred, or five years’ sales experience preferably in the trucking or fuel industry
Understand fuel and trucking industry key concepts and terminology
Thorough knowledge of company products and offerings
Intermediate CRM (preferably Salesforce) skills
Intermediate Microsoft Office skills
Ability to negotiate and influence others
Strong written and verbal communication skills
Ability to analyze data and provide solid recommendations to enhance assigned book of business
Advanced customer service skills
Advanced problem and situation analysis skills
Ability to work in a fast-paced, dynamic environment
Internal networking and teamwork
Travel required up to 100%
General office work requiring sitting or standing for long periods of time, including on airplanes and in cars

Responsibilities

Manage relationships with fuel buyers
Service a portfolio of accounts
Promote and sell a portfolio of products, services and solutions
Problem solve while maintaining customer service by building relationships with current fuel buyers
Coordinate with management to establish and meet or exceed quotas
Analyze sales statistics to determine sales potential and inventory requirements
Coordinate and collaborate with company stakeholders to maximize opportunities to meet SMART gallon and profit goals
Offer consultations with subject matter experts to customers
Manage accounts toward SMART gallon and profit goals
Respond to inquiries, cancellation requests, and sales requests in a timely manner and address customers’ wholesale needs where appropriate
Remain current with changes in fuel industry, delivery systems and competitor activity
Acquire market intelligence to develop and modify strategies and tactics accordingly
Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
Ensure all activities are in compliance with rules, regulations, policies, and procedures
Complete other duties as assigned