Account Manager

HARMAN International • Novi, MI

20d

About The Position

As an Account Manager, you will be responsible for ensuring long-term commercial success and customer satisfaction for ongoing Harman programs for your customer. You will ensure adherence to customer expectations and work closely with your customer counterpart(s) to maintain and grow the existing business with healthy commercials.

Requirements

• Bachelor’s Degree in Engineering or Bachelor’s Degree in Business Management
• 5+ years of related sales experience with at least 2 years in Automotive
• Must have a thorough understanding of Automotive OEM’s organization and processes
• Thorough understanding of P&L statements, business cases and quotes / contracts with automotive OEMs
• Basic technical understanding of Automotive HW and SW systems

Nice To Haves

• Degree in Engineering or Business Management
• Experience working with the applicable customer/OEM
• Work experience at Tier 1 supplier of products such as audio, infotainment, connectivity, and ADAS

Responsibilities

• Capture and propagate the commercial voice of customer for ongoing programs
• Manage commercial agreements and drive customer negotiation for awarded business (i.e., APR, CR, customer claims)
• Closely track customer satisfaction at all levels, and drive course corrections when required
• Drive to achieve commercial targets (revenue, EBIT, Cash Flow) for your customer programs
• Receive customer change request and lead them through internal approval process
• Drive continuity of awarded business through program extensions and follow-on programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees