Account Manager (Sales)

CBS Marketing Solutions•Greer, SC

4d•Onsite

About The Position

CBS Marketing Solutions, Inc. (PermaCard, MenuWorks & Waterproof Guides & Manuals), a specialty print manufacturer, headquartered in the Greenville, SC area is seeking an Account Manager to manage existing business while also opening new accounts for our MenuWorks division. This is a fast-paced, relationship-focused inside sales role requiring exceptional organization, communication, and follow-through. Daily interaction with customers via phone and email is a key part of the position. If you're looking for a fast-paced, creative, and growth-focused environment, our team could be the perfect fit for you! We are committed to individual and company success by encouraging one another to be our best.

Requirements

3–5+ years of experience in account management, inside sales, business development, or a related customer-facing sales role, preferably in printing, marketing services, or the food service industry.
Proven ability to build lasting client relationships while meeting or exceeding sales goals.
Experience preparing quotes, managing multiple opportunities, and closing sales.
Excellent communication, organization, negotiation, and customer service skills.
Strong follow-up habits with the ability to manage multiple priorities in a fast-paced environment.
Self-motivated, detail-oriented, and comfortable working independently while collaborating with a team.
Proficiency with CRM systems and Microsoft Office applications.

Responsibilities

Serve as the primary point of contact for an established portfolio of client accounts.
Build and maintain strong, long-term client relationships through proactive communication and regular follow-up.
Identify opportunities to increase sales through upselling, cross-selling, and repeat business.
Ensure clients receive exceptional service from initial inquiry through order completion.
Resolve client concerns promptly while collaborating with internal teams to deliver outstanding results.
Prepare accurate quotes and proposals based on client requirements.
Follow up consistently on open quotes and sales opportunities to move projects through the sales cycle.
Negotiate pricing and close business while maintaining profitability goals.
Maintain accurate client records, sales activities, and forecasting within the CRM system.
Prospect and develop new client relationships within the restaurant and hospitality industries.
Generate new opportunities through outbound outreach, referrals, and networking.
Conduct discovery calls and present customized solutions that meet prospective client needs.
Build a healthy pipeline of new business while balancing the needs of existing accounts.