Account Manager

PartsSource • Hudson, OH

28d • Hybrid

About The Position

As an Account Manager at PartsSource, you will own a portfolio of healthcare provider accounts — building trusted relationships, growing revenue, and ensuring our customers maximize the value of the PartsSource platform. This is a field-facing, consultative sales role at the intersection of technology, healthcare operations, and relationship management.
Account Managers sit at a pivotal career level within our Sales organization (Grade 6–7), with a dual IC/manager track. High performers can grow into Senior Account Manager or step into people leadership as a Manager of an End Market team. Both paths are valued and rewarded.

Requirements

• 4–8 years of B2B field sales or account management experience
• Demonstrated ability to grow and retain a portfolio of accounts against revenue targets
• Experience managing complex sales cycles with multiple stakeholders
• CRM discipline and forecasting accuracy (Salesforce strongly preferred)
• Willingness and ability to travel within assigned territory

Nice To Haves

• Experience selling into or working at healthcare organizations including IDNs, hospital systems, ambulatory networks, or health systems
• Familiarity with companies such as Vizient, Premier, GHX, R1 RCM, Agiliti, TriMedX, Accruent, GE HealthCare, Siemens Healthineers, Philips, or comparable healthcare technology and services firms
• Understanding of healthcare supply chain, clinical engineering, biomedical services, or medical equipment lifecycle management
• Background in SaaS, healthcare technology, medical device distribution, or HTM services
• Bachelor's degree required; MBA preferred

Responsibilities

• Own a defined portfolio of hospital systems, IDNs, and clinical sites with clear revenue and retention targets
• Develop account plans that identify expansion opportunities across SaaS, services, and parts procurement
• Drive cross-sell and upsell growth within assigned accounts through consultative needs assessment
• Lead renewal conversations and proactively address risk to protect and grow the book of business
• Build and maintain trusted relationships with supply chain directors, biomedical engineers, CFOs, and clinical ops leaders
• Conduct regular business reviews that tie PartsSource value to measurable operational and financial outcomes
• Serve as a strategic advisor who understands each customer's equipment environment, procurement challenges, and goals
• Manage escalations with a solutions-oriented approach that strengthens the long-term relationship
• Run structured sales processes including discovery, proposal, negotiation, and close
• Maintain accurate opportunity data, pipeline reporting, and forecasting in Salesforce
• Collaborate with Customer Experience, Product, and Operations to ensure delivery on commitments
• Stay current on competitive alternatives, market trends, and HTM/clinical engineering dynamics
• Develop fluency in PartsSource platform capabilities across parts procurement, services, and SaaS
• Understand the equipment categories, service contracts, and sourcing economics your customers manage
• Translate technical product features into operational and financial value for diverse stakeholder audiences

Benefits

• Competitive compensation package with salary, incentives, company ownership/equity, and comprehensive benefits (401k match, health, college debt reduction, and more!)
• Career and professional development through training, coaching and new experiences.
• Hybrid culture with new & beautiful workspaces that balance flexibility, collaboration, and productivity.
• Inclusive and diverse community of passionate professionals learning and growing together.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees