Account Sales Manager

Ricoh Americas Holdings • Fenton, IN

1d • Onsite

About The Position

The Account Manager (AM) solves critical business challenges and cultivates new and expanded customer relationships. The AM focuses on understanding the customer’s environment and aligning appropriate Ricoh solutions to their mission‑critical goals and objectives through strong relationships with decision‑makers and influencers. This role involves executing business development initiatives to drive new and expanded revenue, generating sales opportunities within new and existing accounts to increase Ricoh’s market share, and solving critical business challenges for customers. The Account Manager must understand customer buying behaviors and differentiate Ricoh’s digital transformation capabilities through effective communication and compelling presentations.

Requirements

• Bachelor’s degree or equivalent experience required.
• 3+ years of demonstrated business development experience required.
• Foundational knowledge of P&L components.
• Ability to research and analyze customers to enable strategic business conversations.
• Proven ability to manage multiple accounts simultaneously while maintaining attention to detail.
• Demonstrated success using collaboration to build influence.
• Sound understanding of the solution design process.
• Brings thought leadership to customer engagements.
• Outstanding verbal and written communication skills.
• Proven ability to develop and maintain professional relationships with key stakeholders.
• Stays current with Ricoh offerings and solutions.
• Ability to assess customer environments and develop strategies to extend and expand core services across the enterprise.
• Strong learning agility.
• Ability to navigate the customer approval process and build sponsors and advocates.

Nice To Haves

• Experience in an IT and/or software services environment preferred.
• Understanding of document workflow solutions and processes preferred.

Responsibilities

• Execute business development initiatives to drive new and expanded revenue.
• Understand the customer’s environment and open new opportunities with decision‑makers and influencers.
• Generate sales opportunities within new and existing accounts to increase Ricoh’s market share.
• Solve critical business challenges for customers—both known and uncovered through research and discovery.
• Understand how customers are buying, not just what they are buying; focus on needs rather than predetermined products or services.
• Demonstrate excellent verbal and written communication skills.
• Differentiate Ricoh’s ability to accelerate customers’ digital transformation through storytelling aligned to Ricoh’s portfolio.
• Articulate how customer buying decisions impact financial and operational outcomes.
• Develop and confidently deliver compelling presentations, both in person and virtually.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees