Account Manager - San Gabriel Valley
About The Position
Impact Property Solutions is seeking an experienced Account Manager to partner with and ensure the long-term success of our customers. The Account Manager will be responsible for developing relationships with assigned portfolio customers and connecting with key business executives and stakeholders. The role requires becoming fluent in all company products, promoting the company's strategic direction to increase sales, and generating revenue and profit. Since opening in 1988, Impact Property Solutions has served thousands of multifamily properties for over 30 years, building a business around superior customer service, quality workmanship, and same-day or next-day response times.
Requirements
- Foundational sales knowledge, account management or other relevant sales experience
- Demonstrated ability to communicate, present data, and influence decision making cycles credibly and effectively at all levels of the organization
- Experience in delivering client-focused solutions based on customer needs
- Ability to focus on details while managing multiple projects
- Excellent listening, negotiation, and presentation skills
- Excellent verbal and written communication skills
- Positive attitude, self-motivation, drive, and determination
- High School Diploma or GED equivalent required
- Minimum 2-years customer sales experience or related experience
- Minimum 2 years flooring experience or related experience
- Must have reliable transportation, up to date auto insurance and valid driver’s license
Nice To Haves
- Bachelor’s degree in marketing, sales, business, or related field preferred
- Experience selling products and services to multifamily property management companies or working for multifamily property management companies preferred
Responsibilities
- Develop and build sales and obtain orders with existing customers in conjunction with establishing new accounts
- Prepare sales presentations based on existing and new customers' unique business needs
- Utilize CRM systems to document sales activities, scheduling, customer calls and reporting
- Monitor competitive landscape by understanding current multi-family flooring marketplace pricing, products, installations, and deliver information
- Recommend new and innovative products, services, and policies by evaluating results and competitive developments
- Resolve customer complaints and concerns by understanding concerns, developing solutions, and making recommendations
Benefits
- Competitive Health Insurance Plans
- Vision and Dental Plan
- Company paid life insurance
- Generous Paid Time Off Program
- 401(K) / Roth plan with employer match
- Generous paid Holidays Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
