Account Manager - Sacramento Valley, CA - located Home-Based

NMDP•Los Angeles, CA

8d•$80,000 - $100,000•Remote

About The Position

The Account Manager (AM) is responsible for building, maintaining, and expanding strong relationships with C-suite level executives, student groups, and other influencers/decision-makers in strategically important large accounts within the Washington, DC, Maryland, and Virginia areas. Accounts include colleges, universities, technical or vocational schools, network partners, community-based organizations and coalitions, corporations, and Service sectors like police and fire academies. The AM will position NMDP Mission for optimal access and partnership within preferred donor segments and develop deep donor insights to drive growth and loyalty. The AM coordinates all activities within their territory to recruit potential donors to the registry.

Requirements

Knowledge of strategic account selling and planning.
Knowledge of Salesforce, Microsoft office, with Excel skills.
Demonstrate strategic thinking, planning, and problem-solving skills.
Have a consultative, results-driven mindset grounded in how the customer thinks and makes decisions.
Build strong, collaborative relationships with internal and external partners.
Demonstrate a high degree of learning agility easily adaptable to new, ambiguous or difficult conditions.
Elevated level of self-awareness with the ability to translate feedback into action.
Excellent oral/written communication skills, including demonstrated ability to follow through.
Identify and meet internal/external customer needs.
Apply flexible and creative thinking when developing new business solutions.
Build consensus, gain buy-in on responsibilities and facilitate business plans that impact multiple teams.
Strong organizational skills, relationship building skills and project management skills.
Ability to manage conflict and prioritize.
Associates or bachelor’s degree in business, healthcare, or related field. An equivalent of related experience may be substituted for a degree requirement.
Minimum total of 3 years of successful account management and/or sales experience.
Must have a valid driver’s license.
Must be available to travel up to 40%.

Nice To Haves

Previous donor/member recruitment experience is a plus.
People management experience.
Previous experience working with cross-functional teams.

Responsibilities

Develops and executes strategies that will create access to students, employees and key contacts within targeted accounts.
Executes persuasive presentations and drives focused on the member value proposition to recruit targeted audiences to the registry.
Develops collaborative partnerships with both internal and external stakeholders, leading without authority to drive alignment and coordination across the member recruitment teams.
Effective communication requires marketplace intelligence, evaluation of partners’ business needs and perspective on changing dynamics within the geography. Provides sound business recommendations and demonstrate a keen ability to prioritize and execute on current and future opportunities.
Demonstrates knowledge of Cell Therapy landscape to include pathways/guidelines. Ability to articulate how NMDP partnership is important to the donor and patients we serve.
Demonstrates focused and comprehensive strategic account planning skills. Develops effective business plans to enhance ethnically diverse members through well-defined strategies and tactics.
Monitors and tracks performance of existing initiatives and adjusts accordingly based on sound business decisions.