Account Manager, Territory

Power & Tel • Collierville, TN

1d

About The Position

The Account Manager, Territory is responsible for achieving sales and gross profit goals within a defined territory and/or market by proactively seeking new business opportunities within the existing customer base and new leads. This role involves close work with assigned, existing, and potential customers, maintaining customer relations and files, and updating customer information in the computer system. The Account Manager will enter quotes and orders, advise District Sales Managers of pending quotations and leads, establish GP% for bids, process return authorizations, and manage back-order reports. Additionally, they will maintain close contact with the Purchasing Department regarding stock levels and pricing, and participate in vendor shows, training, and meetings.

Requirements

• Attention to detail, clear phone voice and excellent communication skills a must.
• Customer/Employee relations using motivation and diplomacy in difficult situations.
• Flexible to change, general computer skills including Microsoft Office.
• Strong problem solving, negotiation, organization, and selling skills.
• High School Diploma.
• 1 to 2 years previous sales or Customer Service experience.

Nice To Haves

• A college degree is preferred.
• Wholesale distribution experience is preferred.

Responsibilities

• Achieve sales and gross profit goals within a defined territory and/or market by proactively seeking new business opportunities within existing customer base & new leads.
• Works closely with assigned, existing, and potential customers in a defined territory.
• Maintains customer relations & files (current quotes, correspondence, plans, problems, etc. and updates customer information in the computer system.
• Enters quotes and orders into the computer system while on the phone with the customer.
• Advises District Sales Managers (DSMs) of all pending quotations, bids, leads, competitive information, and sales possibilities.
• Establishes GP% to be used in bids, processes return authorizations, sends out correspondence & literature, and works back-order reports.
• Maintains close contact with the Purchasing Department (advises of low/high stock levels, competitive market prices, and vendor pricing discrepancies).
• Participates in vendor shows, in-house product training, association meetings, and P&T training.
• Transmits a daily order sales summary to the National Sales Manager.
• Issues direct/drop shipments and POs when required.
• Daily entering and review of QSAs.
• Daily activity reports to GM and ISM.
• Assists in planning, designing & launching email promos.
• Process VISA, Mastercard, debit card payments.
• AR follow-up & calls to customers.
• Product search e.g. substitutes, approx for specific applications.
• Price negotiations.
• POs for “Drop Ship” tickets.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED