Account Manager, TendonSeam (Pensacola, FL)

Smith & Nephew•Pensacola, FL
•Onsite

About The Position

Smith+Nephew is seeking a TendonSeam Account Manager to expand adoption of its soft tissue fixation technology. The role partners with surgeons, supports onboarding, and ensures successful real-time product use in surgical environments. As an on-site expert, the Account Manager builds clinical relationships and contributes to positive patient outcomes while supporting the wider commercial strategy. The position focuses on converting and onboarding surgeons to Tendon Seam technology and supporting cases from preparation through execution. The Account Manager works in a field-based environment and is physically present in operating rooms to guide surgical teams. Responsibilities also include collecting and communicating case data, managing assigned-area inventory, educating customers about the product, monitoring competitive products, completing billing for covered cases, maintaining facility credentialing, and representing the company professionally.

Requirements

  • Bachelor’s degree in biological science or business.
  • Seven years of sales experience in orthopedics, ideally sports medicine.
  • High integrity and strong work ethic.
  • High energy, self-motivation, and a positive attitude.
  • Computer proficiency.
  • Successfully complete the credentialing process and comply with the requirements of healthcare facilities supported, including established vaccine protocols where applicable.

Responsibilities

  • Convert and onboard surgeons to Tendon Seam technology.
  • Support cases from preparation through execution, including being physically present in operating rooms to guide surgical teams.
  • Collect and communicate case data.
  • Manage inventory within the assigned area.
  • Educate customers to ensure a thorough understanding of the product.
  • Maintain awareness of competitive products.
  • Complete billing for covered cases.
  • Obtain and maintain credentialing across relevant facilities and comply with facility requirements, including established vaccine protocols where applicable.
  • Represent the company professionally.
  • Support the wider commercial strategy and build strong clinical relationships.

Benefits

  • 401k matching program and 401k Plus Program.
  • Discounted stock options.
  • Tuition reimbursement.
  • Flexible personal/vacation time off.
  • Paid holidays and flex holidays.
  • Paid community service day.
  • Medical, dental, and vision coverage.
  • Health Savings Account with employer contribution of $500+ annually.
  • Employee Assistance Program.
  • Parental leave.
  • Fertility and adoption assistance program.
  • Hands-on, team-customized training and mentorship.
  • Discounts on fitness clubs, travel, and more.
  • Sales commissions and incentives based on set targets.
  • Competitive bonus and wellness offerings.
  • Eight hours of volunteer time.
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