Account Manager, Strategic Sales (Temporary)

Arc'Teryx

15h • Hybrid

About The Position

The Account Manager, Strategic Sales, plays a key role in driving Arc'teryx brand awareness and sales growth through the development and management of new and existing business opportunities for Arc’teryx with brand-aligned partners in the professional market. This role focuses on fostering enduring relationships with strategic accounts to drive long-term mutual growth. You are proactive and entrepreneurial, possessing a profound understanding of both our products and the professional sector. You possess the vision and skills to build long-standing and scalable partnerships with strategic partners by leveraging our sales tools, utilizing the commercial ecosystem, and developing mutual trust with our partners. You deeply understand the mission and values of our partners and with that knowledge you seek to create opportunities for brand collaboration and community. Please note, this is a temporary role, ending September 2027. It is based out of our North Vancouver office, and is open to a hybrid work schedule, or, may be hired remote. Candidates must be eligible to work in Canada.

Requirements

• You have a bachelor’s degree and 3+ years of solution-based sales experience in a related field
• You understand the problem you are solving for the customer, demonstrated by exceptional customer outcomes and business results
• You have excellent interpersonal and presentation skills, and the ability to connect, influence and communicate effectively with all stakeholders
• You are proficient in MS Office, ERP (e.g. SAP) and CRM (e.g. Salesforce) software.
• You are willing and able to travel internationally, comprising up to 15% of your designated work hours as necessitated by job demands
• You are confident managing multiple priorities with specific deadlines
• You are curious and proactive in identifying the root cause of issues and developing solutions
• You remain highly flexible and adaptable when faced with ambiguity
• You are able to balance autonomy and collaboration
• You inspire breakthrough thinking and continuous improvement
• You seek the best (but sometimes not the easiest) solutions, with an unwavering commitment to do what is right
• Your passion for your work is paralleled by your passion for getting outside and living it.

Responsibilities

• Acting as the main point of contact and relationship owner for PRO Strategic accounts, supporting the business by understanding the accounts needs and identifying opportunities for them to achieve market growth, develop strong community presence and support, and you create brand alignment throughout their organization
• Responding to in-season and pre-season opportunities, building deep relationships, and delivering excellent account support with strategic end-user organizations who align with our objectives and brand values
• Providing regular market-level insights into the current and future financial performance of your designated territory for strategic accounts
• Understanding the mission and needs of your accounts to offer solutions as a package, with embellishments when needed, in alignment with our brand positioning
• Developing in depth, long-range regional/account plans and model forecast for partners based on the PRO strategy, brand values, and guidelines to foster enduring partnerships. These plans include marketing initiatives at the account level, community engagement efforts, and investment strategies
• Collaborating with PRO leadership, supporting with building and implementing dealer packages, selling and contract management tools – virtual and in-person – and best practices that drive consistency across all opportunities
• Fostering collaboration with the Business Development and Service & Operations team to identify opportunities among existing accounts for short, mid, and long-term contracts
• Sharing account feedback with relevant stakeholders as well as identifying pro market trends and opportunities to influence the long-term product line plan
• Travelling to tradeshows, conferences, and events as directed by the Manager, Strategic Accounts & Wholesale to support the team, as needed

Benefits

• Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP).
• RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable.
• Paid time off, wellness time, and No Wasted Day program (dedicated paid days to get outside & explore).
• Parental leave top-up and a nesting period for new parents.
• Professional development opportunities, Arc'teryx Academies (outdoor skill-building events) , Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level