Account Manager, Strategic Partnerships

Grow Therapy•New York, NY

2d•$113,500 - $171,500•Hybrid

About The Position

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. We are looking for an Account Manager on our Strategic Partnerships team to help Grow Therapy strengthen and expand our strategic relationships with large, complex partners in the healthcare ecosystem. You’ll play a key role in driving revenue expansion, improving operational performance, and ensuring our partnerships deliver measurable value. Reporting to the Director of Account Management, you’ll work closely with cross-functional teams, including Sales, Product and Operations, to execute strategic initiatives with our partners. Your work will directly impact Grow’s ability to scale sustainable, high-performing strategic partnerships, improve access to mental health care, and enhance value-based care outcomes for providers and clients.

Requirements

You have 3+ years of experience in healthcare account management, payor relations, or network strategy—especially with large, complex partnerships or value-based care programs.
You’re a relationship builder who’s confident negotiating contracts and using data to guide decisions.
You enjoy solving problems, uncovering growth opportunities, and collaborating across teams to deliver measurable results.
You’re organized and adaptable, able to balance multiple priorities without losing sight of the details.
You care deeply about making mental health care more accessible and are excited to help Grow’s partnerships thrive.

Responsibilities

Managing key partnerships: Building trusted relationships with large payors and complex partners, serving as their go-to contact. You’ll ensure they have an exceptional experience working with Grow, while aligning on shared goals for growth and operational success.
Collaborating on new agreements: Partnering closely with our Sales team to negotiate and launch new contracts—especially Value-Based Care programs, Service Level Agreements, and performance-based incentives. You’ll ensure that every partnership creates mutual value and sets Grow up to hit key goals.
Tracking and improving results: Keeping a close eye on partner performance metrics and incentive outcomes. When things aren’t where they should be, you’ll roll up your sleeves and work with teams across Product, Operations, and Data to get them back on track.
Driving growth through engagement: Increasing utilization and uncovering new partnership opportunities through marketing, education, and integration initiatives. You’ll lead Quarterly Business Reviews, trainings, and integration discussions to encourage partners to get the most out of Grow’s platform.

Benefits

Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage.
Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.
Financial Wellness: 401(k) program and equity opportunities.
Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees.
Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week.
Wellness & Development: Annual stipends to put towards personal & professional growth.
Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace).
Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance.

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