Account Manager - Strategic Tech Partnerships

Thomson Reuters•San Francisco, NY

1d•$116,900 - $217,100•Hybrid

About The Position

Reuters - the world’s largest multimedia news provider - reaches billions of users through trusted journalism and our innovative media partnerships. We're looking for an Account Manager to work within our Strategic Partnerships team , serving a small group of leading technology partners. The Strategic Partnerships team identifies, executes, and manages Reuters´ most strategic and highest value partnerships through innovative and consultative deal making. As Account Manager, Strategic Partnerships you'll retain our existing business partners and will both plan and implement account strategies to grow revenue opportunities across several large technology companies. It's a unique opportunity to work at the intersection of news, technology, and innovation, contributing to how Reuters content powers the next generation of AI-driven experiences and would be a great next challenge for a consultative, partner-led account manager that enjoys spotting new, mutually-beneficial commercial opportunities. About the Role As Account Manager, Strategic Partnerships , you will: Manage, retain, and help grow revenue at key media tech Reuters clients. You'll a ct as a point of contact for partner queries, performance reporting, renewals, and upsell / cross-sell discussions. Develop and maintain detailed account plans and account maps for key partners. You'll r esearch and engage emerging AI and media companies to identify new partnership opportunities and feed them into the account and territory mapping. Support senior stakeholders in the creation of consultative solutions and proposals whilst assisting with internal and external QBRs across key technology accounts. Provide accurate forecasting, keeping management in touch with accounts in a timely fashion; consistent updating of all CRM systems and giving feedback to other internal stakeholders. Establish strong, long-term customer relationships and cultivate new business opportunities. Coordinate internal stakeholders (e.g., Product, Editorial, Legal, Commercial, Customer Success, Marketing) around account projects, renewal cycles, and growth initiatives. You'll also c ollaborate with Marketing, Customer Success, and Sales Support to execute partnership goals, grow usage, and improve partner satisfaction Maintain accurate and comprehensive CRM data (e.g., contacts, org charts, opportunities, products in use, expansion plans) and support internal weekly reporting and account reviews. Stay informed on AI, media, and licensing trends to inform account strategies and help shape how Reuters partners with leading technology platforms

Requirements

Demonstrable experience in account management, strategic partnerships, or business development within media, technology, or data-driven businesses.
Experience selling media content across ‘long and medium term’ sales cycles preferred and a demonstrable passion and curiosity for adapting business models to the ever-changing media landscape.
Demonstrable experience managing or supporting key accounts, including account planning, stakeholder management, and identifying upsell/cross-sell opportunities.
Strong organizational, communication, and project management skills, with the ability to manage multiple stakeholders and workstreams across large, complex accounts.
Comfortable working cross-functionally and engaging senior stakeholders, both internally and within partner organizations.
Analytical and detail-oriented, with CRM (ideally Salesforce) proficiency, and a disciplined approach to maintaining clean, actionable account data and maps.
Curiosity about generative AI and the evolving media landscape, and an interest in how structured account management can unlock new opportunities.
Excellent communication and presentation skills to communicate and deliver presentations effectively and at all levels within an organization.
A creative, consultative and collaborative attitude with great communication and negotiation skills.
Proficient in AI tools with a passion for quality journalism.

Responsibilities

Manage, retain, and help grow revenue at key media tech Reuters clients.
Act as a point of contact for partner queries, performance reporting, renewals, and upsell / cross-sell discussions.
Develop and maintain detailed account plans and account maps for key partners.
Research and engage emerging AI and media companies to identify new partnership opportunities and feed them into the account and territory mapping.
Support senior stakeholders in the creation of consultative solutions and proposals whilst assisting with internal and external QBRs across key technology accounts.
Provide accurate forecasting, keeping management in touch with accounts in a timely fashion; consistent updating of all CRM systems and giving feedback to other internal stakeholders.
Establish strong, long-term customer relationships and cultivate new business opportunities.
Coordinate internal stakeholders (e.g., Product, Editorial, Legal, Commercial, Customer Success, Marketing) around account projects, renewal cycles, and growth initiatives.
Collaborate with Marketing, Customer Success, and Sales Support to execute partnership goals, grow usage, and improve partner satisfaction
Maintain accurate and comprehensive CRM data (e.g., contacts, org charts, opportunities, products in use, expansion plans) and support internal weekly reporting and account reviews.
Stay informed on AI, media, and licensing trends to inform account strategies and help shape how Reuters partners with leading technology platforms

Benefits

Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave.
optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

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