Account Manager, SRS Transportation

Azenta•Plainfield, IN

2d•Remote

About The Position

At Azenta, new ideas, new technologies and new ways of thinking are driving our purpose; to advance science and technology to enable a healthier and more connected world for everyone, everywhere. We believe each employee brings diverse perspectives, unique value and untapped potential that can be developed to mutually enrich the individual and the organization alike. All we accomplish is grounded in our Core Values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value, and Integrity. Reporting to the Vice President, Commercial, Sample Repository Services, the Transportation Sales Specialist will be responsible for driving bookings and revenue growth for Azenta’s transportation and relocation services across the United States. This role will partner with new and existing customers to position Azenta’s mobile biorepository solutions, specialized transportation capabilities, and rigorous processes that protect sample identity, integrity, and chain-of-condition throughout each engagement. Key markets include academic institutions, pharmaceutical and biotechnology organizations, government agencies, and third-party logistics providers supporting sample relocation and transportation needs.

Requirements

Bachelor’s degree required; degree in a science-related field preferred.
Minimum of three years of proven sales experience in life sciences, cold-chain logistics, cold-storage transportation, or a related field.
Experience using Salesforce or a similar CRM platform.
Understanding and practical application of structured selling methodologies, such as Miller Heiman or Korn Ferry.
Intermediate proficiency with Microsoft Excel.
Strong business acumen, decision-making ability, analytical skills, and organizational discipline in a fast-paced commercial environment.
Consultative approach to managing client relationships and demonstrated ability to collaborate effectively with internal and external stakeholders.
Ability to clearly communicate Azenta Life Sciences’ sample management and transportation services during in-person customer meetings, virtual presentations, and teleconferences.
Enthusiastic, adaptable, and solutions-oriented when addressing new challenges and customer needs.
Demonstrates a strong sense of urgency and accountability for achieving business results.
Applies critical thinking, active listening, and sound judgment to customer conversations and sales opportunities.
Ability to work effectively under pressure in a fast-paced environment while managing multiple sales opportunities, shifting priorities, and competing deadlines.
Excellent written and verbal communication skills, with the ability to provide clear context and confidently engage internal and external stakeholders.
Ability to work independently with limited supervision while remaining aligned to team goals and commercial priorities.
Strong organizational skills and attention to detail.
Willingness and ability to travel to client sites, trade shows, conferences, and internal business meetings as required.
Valid U.S. driver’s license required; ability to travel domestically and, when needed, internationally.

Responsibilities

Develop and maintain a thorough knowledge of the sample management services business and our transportation capabilities, understand customer needs, and identify how our solutions can address those needs.
Develop new business opportunities within the pharma/biopharma and academic markets within your assigned specialty of relocation and transportation.
Leverage existing Azenta relationships with pharma/biopharma and academic clients to drive additional bookings for new growth opportunities.
Organize and deliver capability presentations to existing and prospective customers, highlighting Azenta’s transportation, relocation, and broader portfolio of services and products.
Conduct prospecting and cold-calling activities to generate new leads and follow up on marketing-driven opportunities.
Manage the creation and follow-up of sales-related documents with the Sales Operations team.
Work in partnership with the territory-based sales account managers and Project Management organization to provide comprehensive client management.
Manage and maintain customer opportunity information in Salesforce CRM in a timely and accurate manner, including regular weekly updates and cleanups.
Develop bi-weekly forecasts and prepare quarterly business reports aligned with management needs.
Achieve and exceed annual sales goals by working closely with the Manager to deploy predefined territory strategies focused on growth of new business/services.
Coordinate with the broader SRS sales team to support cross-selling opportunities related to informatics, storage, and complementary sample management services.
Promote Azenta’s broader portfolio in collaboration with the Azenta commercial organization.
Develop and expand strategic customer relationships, with a focus on growing Azenta’s presence within top pharmaceutical and biotechnology accounts.