Account Manager/Specialty Account Manager - TEPEZZA (Ocular) - Seattle, WA

Amgen • Seattle, WA

1d • $145,311 - $215,025 • Hybrid

About The Position

Amgen is a leading biotechnology company dedicated to serving patients with serious illnesses. With a focus on Oncology, Inflammation, General Medicine, and Rare Disease, Amgen is advancing a pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity. The company fosters a collaborative, innovative, and science-based culture. This role is responsible for representing TEPEZZA to physicians and healthcare professionals, establishing product sales, and managing a territory. The Specialty Account Manager (SAM) provides account management support within a specific geography, focusing on issues unique to their accounts. The SAM acts as a central account manager, driving product demand and coordinating field teams to meet account needs.

Requirements

• Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience (for Account Manager – Level 4)
• Doctorate degree & 2 years of collective account management experience, sales, & commercial experience OR Master’s degree & 6 years of collective account management experience, sales, & commercial experience OR Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience OR Associate degree & 10 years of collective account management experience, sales, & commercial experience (for Specialty Account Manager – Level 5)
• Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred.
• Sales experience in Endocrinology, Ophthalmology, and/or rare/specialty disease states preferred.
• Site of care and reimbursement experience strongly preferred.
• Experience working with institutions and integrated delivery networks preferred.
• Pharma account management selling experience essential; must be able to coordinate across field teams to address full range of account needs.
• Approximately 80% travel (may vary by territory), including some overnight and weekend commitments.
• Proficient in Microsoft Office.
• Professional, proactive demeanor.
• Strong interpersonal skills.
• Excellent written and verbal communication skills.

Responsibilities

• Develops a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals.
• Promotes TEPEZZA within approved labeling in a comprehensive, fair, and ethical manner, consistent with industry and corporate legal and regulatory guidelines.
• Addresses issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members.
• Develops strong customer relationships by understanding customer needs and goals and communicating them to team members.
• Consistently meets or exceeds corporate sales goals.
• Communicates territory activity accurately and timely as directed by management.
• Drives product demand through education on disease state and product information.
• Provides feedback to sales and business unit leadership, colleagues, and other internal departments about the changing environment and results.
• Adheres to the Company’s compliance policies and guidelines, including the PhRMA code.
• Works closely with patient services and market access team members to achieve overall business goals.
• Coordinates between accounts and relevant Amgen field teams to support the full range of account needs.
• Educates healthcare professionals and office staff on site of care options.
• Attends medical congresses and society meetings as needed.
• Manages efforts within assigned promotional and operational budget.
• Maximizes use of approved resources to achieve territory and account level goals.
• Successfully completes all Company training classes.
• Completes administrative duties accurately and timely.
• Functions as a contributing member of a high-performance team.
• Performs other tasks and responsibilities as requested by the Company.

Benefits

• Comprehensive employee benefits package
• Retirement and Savings Plan with generous company contributions
• Group medical, dental and vision coverage
• Life and disability insurance
• Flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans and bi-annual company-wide shutdowns
• Flexible work models, including remote work arrangements, where possible

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level