Account Manager/Specialty Account Manager -TEPEZZA- Pacific Northwest

Amgen • Portland, OR

2d • $145,311 - $215,025 • Remote

About The Position

Amgen is a leading biotechnology company dedicated to serving patients with serious illnesses by pioneering advancements in biotech and fighting tough diseases. With a focus on Oncology, Inflammation, General Medicine, and Rare Disease, Amgen develops, manufactures, and delivers innovative medicines to millions of patients worldwide. The company fosters a collaborative, innovative, and science-based culture, offering opportunities for employees to make a lasting impact on patients' lives while advancing their careers. This role specifically involves representing TEPEZZA to healthcare professionals, establishing product sales, and managing a territory to drive product demand and address account-specific needs.

Requirements

• Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
• OR Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
• OR High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
• Doctorate degree & 2 years of collective account management experience, sales, & commercial experience
• OR Master’s degree & 6 years of collective account management experience, sales, & commercial experience
• OR Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience
• OR Associate degree & 10 years of collective account management experience, sales, & commercial experience
• Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred.
• Sales experience in Endocrinology, Ophthalmology, and/or rare/specialty disease states preferred.
• Site of care and reimbursement experience strongly preferred.
• Experience working with institutions and integrated delivery networks preferred.
• Pharma account management selling experience essential; must be able to coordinate across field teams to address full range of account needs.
• Approximately 80% travel (may vary by territory), including some overnight and weekend commitments.
• Proficient in Microsoft Office.
• Professional, proactive demeanor.
• Strong interpersonal skills.
• Excellent written and verbal communication skills.

Responsibilities

• Representing TEPEZZA to physicians and health care professionals.
• Establishing product sales and performing total territory account management.
• Providing account management support within a specific geography, focusing on issues specific to designated accounts.
• Acting as a central account manager to drive product demand and coordinate relevant field teams to address account needs.
• Developing a comprehensive and effective territory business plan to achieve and exceed annual sales goals.
• Promoting TEPEZZA within approved labeling in a comprehensive, fair, and ethical manner, consistent with legal and regulatory guidelines.
• Addressing issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members.
• Developing strong customer relationships by understanding customer needs and goals and communicating them to team members.
• Consistently meeting or exceeding corporate sales goals.
• Communicating territory activity accurately and timely as directed by management.
• Driving product demand through education on disease state and product information.
• Providing feedback to sales and business unit leadership, colleagues, and other internal departments about the changing environment and results.
• Adhering to the Company’s compliance policies and guidelines, including the PhRMA code.
• Working closely with patient services and market access team members to achieve overall business goals.
• Coordinating between accounts and relevant Amgen field teams to support the full range of account needs.
• Educating healthcare professionals and office staff on site of care options.
• Attending medical congresses and society meetings as needed.
• Managing efforts within the assigned promotional and operational budget.
• Maximizing the use of approved resources to achieve territory and account level goals.
• Successfully completing all Company training classes.
• Completing administrative duties accurately and timely.
• Functioning as a contributing member of a high-performance team.
• Performing other tasks and responsibilities as requested by the Company.

Benefits

• Comprehensive employee benefits package
• Retirement and Savings Plan with generous company contributions
• Group medical, dental and vision coverage
• Life and disability insurance
• Flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Bi-annual company-wide shutdowns
• Flexible work models, including remote work arrangements, where possible

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level