Account Manager/Specialty Account Manager -Ocular (Rare Disease)- Michigan

Amgen • Detroit, MI

23d • $154,736 - $190,628 • Hybrid

About The Position

At Amgen, we are driven by our shared mission to serve patients living with serious illnesses. Since 1980, we have pioneered the world of biotech in our fight against the world's toughest diseases. With a focus on Oncology, Inflammation, General Medicine, and Rare Disease, we reach millions of patients each year. Amgen is advancing a broad pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity. As a member of the Amgen team, you will help make a lasting impact on patients' lives by researching, manufacturing, and delivering innovative medicines. Our award-winning culture is collaborative, innovative, and science-based. If you have a passion for challenges and the opportunities within them, you will thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. This role is for TEPEZZA.

Requirements

• Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience (for Account Manager – Level 4)
• Doctorate degree & 2 years of collective account management experience, sales, & commercial experience OR Master’s degree & 6 years of collective account management experience, sales, & commercial experience OR Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience OR Associate degree & 10 years of collective account management experience, sales, & commercial experience (for Specialty Account Manager – Level 5)
• Pharma account management selling experience essential; must be able to coordinate across field teams to address full range of account needs.
• Proficient in Microsoft Office.
• Professional, proactive demeanor.
• Strong interpersonal skills.
• Excellent written and verbal communication skills.

Nice To Haves

• Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred.
• Sales experience in Endocrinology, Ophthalmology, and/or rare/specialty disease states preferred.
• Site of care and reimbursement experience strongly preferred.
• Experience working with institutions and integrated delivery networks preferred.

Responsibilities

• Representing TEPEZZA to physicians and health care professionals.
• Establishing product sales.
• Performing total territory account management.
• Providing account management support to accounts within a specific geography in the designated marketplace with a focus on issues specific to their designated accounts.
• Acting as central account manager; responsible for driving product demand and coordinating relevant field teams to address account needs.
• Developing a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals.
• Promoting TEPEZZA within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines.
• Addressing issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members.
• Developing strong customer relationships by better understanding the customer’s needs and goals and communicating those needs and goals to other team members.
• Consistently meeting or exceeding corporate sales goals.
• Communicating territory activity in an accurate and timely manner as directed by management.
• Driving product demand among targets through education on disease state and product information.
• Providing feedback to sales and business unit leadership, colleagues, and other internal departments about changing environment and results.
• Adhering to the Company’s compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the PhRMA code.
• Working closely with patient services and market access team members, and understanding their roles, to achieve overall business goals.
• Coordinating between accounts and relevant Amgen field teams to support the full range of account needs.
• Educating healthcare professionals and office staff on site of care options.
• Attending medical congresses and society meetings as needed.
• Managing efforts within assigned promotional and operational budget.
• Maximizing use of approved resources to achieve territory and account level goals.
• Successfully completing all Company training classes.
• Completing administrative duties in an accurate and timely fashion.
• Functioning as a contributing member of a high-performance team.
• Performing other tasks and responsibilities as requested by the Company.

Benefits

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan.
• Stock-based long-term incentives.
• Award-winning time-off plans and bi-annual company-wide shutdowns.
• Flexible work models, including remote work arrangements, where possible.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level