Account Manager, SMB

Engine

1d•$60,000 - $60,000

About The Position

At Engine, we’re transforming business travel into something personalized, rewarding, and simple. For too long, managing travel and spend has been overwhelming and fragmented — we’re here to change that. We believe the future of travel should be seamless and powered by technology that delights customers at every step. That’s why we’re building a platform that brings together corporate travel, a powerful charge card, and modern spend management in one place. To make this vision real, we’re looking for exceptional, mission-driven people to help redefine how businesses manage and experience travel. More than 20,000 companies already rely on Engine to support over 1 million travelers and billions in annual bookings each year. Cash flow positive with rapid growth, we pair exclusive Engine-only rates, industry-leading rewards, and intelligent automation to help businesses save money while delivering world-class personalization and convenience. Backed by Telescope Partners, Blackstone, and Permira, Engine has been recognized as one of the fastest-growing travel and fintech platforms in North America, with honors including the Deloitte Fast 500 and Built In’s Best Places to Work. As an Account Manager, SMB you will take ownership of customer inquiries and proactively seek new opportunities. You will be responsible for building relationships in order to drive growth, retention and adoption of the Hotel Engine product. In this role you will apply a consultative sales approach, focusing on discovering, analyzing, and solving their organization’s travel needs by leveraging the full scope of company products and services to deliver business solutions to drive customer value.

Requirements

1-2 years of experience as an Account Manager, Account Executive, or in B2B sales
Self-starter with entrepreneurial spirit, takes initiative and adapts to changing demands. Brings a positive attitude and energy to work every day.
Ability to drive a consultative sales approach to improve retention and capture additional opportunities within current customer base
Strong organization skills with a track record of retaining and expanding existing customer base
Experience in utilizing tech stack to identify trends in customer account usage
Strong business acumen to partner with our customers to drive solutions to their business problems

Nice To Haves

Experience with Salesforce, Outreach, Gong or similar sales technologies highly preferred

Responsibilities

Drive monthly growth by upselling Hotel Engine across our existing customer base
Generate new business opportunities within account base to meet and exceed target quota
Present Hotel Engine’s value position in the unmanaged travel space with expertise
Work collaboratively with cross-functional teams such as business operations, member support, marketing, sales enablement, product development and production support to drive customer outcomes
Support expansion leads for existing accounts
Become a subject matter expert in the Hotel Engine platform & industry with extensive, accurate product knowledge
Consistently meet or exceed daily KPI requirements

Benefits

Compensation: Competitive base pay tied to role and experience, with opportunities for bonuses, commissions, and equity.
Benefits: Check out our full list at engine.com/culture.
Environments for Success: Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model. Whether you are in one of our amazing offices or fully remote, we’ll make sure you have what you need to succeed.

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