Account Manager - SMB Sales
About The Position
At WorkWave, we build innovative software and fintech solutions for the people who keep our world safe, clean, and beautiful, from pest control to lawn care, commercial cleaning to security services. With over 8,000 customers around the globe, our platform helps these hardworking service professionals run and grow their businesses from end to end: from customer acquisition to scheduling, billing, payments, and beyond. Our vision is simple but powerful: empower the world’s mobile service workers to build a brighter future. And we back that up with decades of experience, a passionate team, and an unwavering commitment to helping our customers thrive. WorkWave is looking for a driven Account Manager who possesses strong consultative and presentation skills. You will be responsible for learning how to navigate a Field Service software solution, provide online demonstrations, and consistently achieve a monthly quota. We’re at an exciting moment in our growth journey. With the launch of Wavelytics, our new AI-powered analytics suite, and continued momentum in integrated payments, we’re unlocking new ways to deliver value to our customers, and new opportunities for our team. WorkWave operates in a field service management market that’s accelerating due to global trends in automation, sustainability, and digital transformation. Joining now means getting in early as we scale to meet massive demand and lead the future of service software.
Requirements
- 2+ years of proven success as a sales representative
- Excellent communication, negotiation, and interpersonal skills
- Ability to act independently, multi-task, and handle prospective clients and issues simultaneously
- Experience driving a sales pipeline
- Bachelor's degree or equivalent experience
Nice To Haves
- Experience selling within the field service or T&L industries is a plus
Responsibilities
- Lead strategic Quarterly Business Reviews (QBRs) to align customer goals with product capabilities and drive long-term success
- Educate and consult customers on how our solutions directly impact business performance, efficiency, and growth
- Deliver compelling product demonstrations and tailored solution recommendations, effectively guiding prospects through the sales cycle to close new business
- Consistently meet or exceed monthly recurring revenue targets through strong pipeline management and value-driven selling
- Generate new business opportunities through proactive outreach efforts including cold calling, personalized email campaigns, lead sourcing, and networking
- Build and manage a robust sales pipeline and maintain accurate forecasting and deal tracking within Salesforce CRM
Benefits
- health and dental
- 401k with company match
- Flexible Time Off policy or generous PTO plan (role dependent)
- paid holidays
- Up to 4 weeks paid bonding leave
- Tuition reimbursement
- Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more!
- 24/7 access to virtual medical care with Teladoc
- Quarterly awards based on peer nominations
- Regional discounts and perks
- Opportunities to participate in charitable events and give back to the community
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
