Account Manager SMB- Business Sales

Verizon•Greensburg, PA

About The Position

The Account Manager SMB- Business Sales role drives sales, increases service revenue, and manages customer relationships for accounts in the 1–19 employee segment. The Account Manager develops new business and grows existing accounts by consulting with customers, identifying business challenges, and recommending tailored technology solutions that deliver value and support business growth. The position involves prospecting and qualifying leads, acquiring and retaining customers, presenting multi-product solutions, and selling integrated software and connectivity offerings. The role uses Verizon’s Velocity Selling methodology, AI, CRM, and sales force automation tools to support selling, productivity, and decision-making. This is a mobile role based primarily at customer or field locations, with occasional visits to a Verizon location for training and meetings. Travel within the assigned sales territory may be up to approximately 50%. Scheduled hours are 40 per week.

Requirements

  • Bachelor’s degree or three or more years of work experience.
  • Three or more years of relevant work experience.
  • Willingness to work in a mobile working model and travel within the assigned geographic sales territory, with expected travel up to approximately 50% of the time.
  • Valid driver’s license.

Nice To Haves

  • Associate’s or bachelor’s degree, or related certifications or college courses.
  • Two or more years of business-to-business or outside sales experience, including business acquisition and prospecting or cold-calling.
  • Technology sales and educational experience, such as SaaS sales, CRM, Salesforce or other client management tools, or social media.
  • Strong presentation skills in face-to-face and virtual environments.
  • Experience building and maintaining strong business relationships with all levels of client organizations.
  • Ability to work in a fast-paced, self-directed, entrepreneurial environment.
  • Ability to manage time and prioritize tasks to accomplish goals.
  • Ability to implement feedback and tailor an approach for success.

Responsibilities

  • Develop and qualify leads within the assigned territory through cold-calling, partner-selling, lead-generation campaigns, and social selling.
  • Gain new business and incremental revenue to meet sales targets.
  • Retain, manage, and grow the existing customer base.
  • Educate customers about Verizon business solutions and present tailored recommendations.
  • Build relationships with key decision makers.
  • Create and present multi-product solution opportunities.
  • Understand and sell integrated software solutions, including Cloud, Security, ISP, VoIP, and Google platforms.
  • Track and report sales progress through sales force automation tools.
  • Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs and incentives.
  • Paid time off, including five weeks for vacation, holidays, and personal days as described in the posting.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Industry certifications through Verizon’s Get Certified program.
  • Discounts on Verizon products and services, including discounts of up to 50%.
  • Pet insurance and other employee perks.
  • Short- and long-term disability insurance, basic and supplemental life insurance, AD&D insurance, identity theft protection, and group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year.
  • Adoption assistance.
  • Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
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