Account Manager SMB- Business Sales

Verizon•Alpharetta, GA

About The Position

Verizon is seeking an Account Manager to drive sales, increase service revenue, and manage relationships with small-business accounts in the 1–19 employee segment. The role focuses on developing new business and growing and retaining existing accounts by identifying customers’ business challenges and recommending tailored technology solutions that support their needs and deliver business value. The Account Manager uses cold calling, prospecting, partner selling, lead-generation campaigns, and social selling to qualify leads and create sales opportunities. The role includes building relationships with decision-makers, presenting multi-product solutions, and selling integrated offerings such as Cloud, Security, ISP, VoIP, and Google platforms. Progress is tracked using sales force automation tools. The position is commission-based, with base pay and target individual-based commission; compensation varies by geography, performance, and experience. This is a mobile role primarily based at customer or field locations, with occasional visits to a Verizon location for in-person training and meetings. Travel within the assigned geographic territory may be up to approximately 50% of the time. The scheduled work week is 40 hours.

Requirements

  • Bachelor’s degree or four or more years of work experience.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • At least one year of sales experience.
  • Willingness to work in a mobile model and travel within the assigned geographic sales territory; expected travel may be up to approximately 50% of the time.
  • Valid driver’s license.

Nice To Haves

  • Associate’s or bachelor’s degree, or related certifications or college courses.
  • At least one year of business-to-business or outside sales experience, including business acquisition and prospecting or cold calling.
  • Technology sales and educational experience, including SaaS sales, CRM, Salesforce or other client management tools, or social media.
  • Strong presentation skills in face-to-face and virtual environments.
  • Experience building and maintaining strong business relationships with all levels of client organizations.
  • Ability to work in a fast-paced, self-directed, entrepreneurial environment.
  • Ability to manage time and prioritize tasks to accomplish goals.
  • Ability to implement feedback and tailor an approach for success.

Responsibilities

  • Develop and qualify leads within the assigned territory through cold calling, partner selling, lead-generation campaigns, and social selling.
  • Acquire new business and incremental revenue to meet sales targets.
  • Retain, manage, and grow the existing customer base.
  • Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.
  • Consult with customers to identify business challenges and recommend tailored solutions.
  • Educate and engage customers on business technology solutions.
  • Build relationships with key decision-makers.
  • Present and create multi-product solution opportunities.
  • Sell integrated software and technology solutions, including Cloud, Security, ISP, VoIP, and Google platforms.
  • Track and report progress using sales force automation tools.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
  • Paid time off, including five weeks of vacation, holidays, and personal days as described in the role posting.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
  • Industry certifications through Verizon’s Get Certified program.
  • Discounts of up to 50% on Verizon products and services.
  • Pet insurance and other employee perks.
  • Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
  • Potential $2,500 sign-on bonus and new-hire incentives up to $7,500 for eligible external hires.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection and group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year.
  • Adoption assistance.
  • Tuition assistance.
  • Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
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