Account Manager, Scientific Visualization and Experiential Engagement (RadScience)

Real Chemistry

6d•$70,000 - $80,000•Hybrid

About The Position

Real Chemistry is looking for an Account Manager to join their growing Rad Science team. This unique team includes dozens of scientists and artists specifically trained in illustration, animation, interactive media, and immersive experiences. They turn complex scientific messages into simple, memorable stories through congress experiences and scientific visualization. This is a hybrid role, based in any of their US offices—including New York City, Boston, Chicago, Indianapolis, or San Francisco—or remotely within the US, depending on team and business needs.

Requirements

Problem solver, collaborator, confident, and organized.
Detail-oriented and can effectively multi-task between various ongoing projects.
Has a strong work ethic and is eager to learn from an experienced, strategically creative account and project management team.
Maintains professional manner in a high-pressure, deadline-driven environment.
Excellent communication skills (written and oral).
Adept interpersonal abilities with aptitude to engage well with teams and clients.
Proficient in Microsoft Office (Word, Excel, PowerPoint).
Degree in marketing, communications, art, computer graphics or related discipline, or equivalent experience.

Nice To Haves

Familiarity with animated media/motion graphics, web/app, and experiential technology (i.e., VR/AR, etc.) is highly desirable.
Proficient in Adobe Acrobat and Outlook is highly desirable.
Degree in biomedical visualization from an AMA accredited graduate program is desirable.

Responsibilities

Oversees note taking during meetings/calls (internal and client-facing); sends prompt recaps to all appropriate parties.
With guidance from supervisor, coordinates the resources needed to service project scopes by developing/owning strategic operational plans i.e., creative briefs, project plans, status spreadsheets, hot sheets, meeting recaps, etc. while balancing client expectations alongside the execution of successful work output.
Learns, follows, and implements each client’s Standard Operating Procedures (SOPs) into agency's milestone delivery(s), review periods, MLR submissions, etc.
Works in close partnership with Project Manager (PM) to ensure the smooth production process of all scopes of work.
May review timelines created by PM to ensure dates align to client SOP and needs.
Collaborates with PM to meet client submission deadlines and expectations.
May serve as the day-to-day client contact on select projects while building client relationships and debriefing regularly with Senior Account Director (Sr Acct D)/Account Director (Acct D).
May participate in new business opportunities as a support to the Account Director (Acct D).
With guidance from the supervisor, writes/populates the proposals/SOWs in response to client inquiries for new business.
Drives the creation of billable job codes.
Assists Sr Acct D/Acct D at monthly revenue recognition meetings with any insights that may inform accruals.
Pending project ownership, may work with PM to understand project burn against original budget; communicates updates to Sr Acct D/Acct D.
Collaborates with supervisor on development of goals and works towards progress.
Models fulfilling their essential job functions and company SOPs for junior staff.
Contributes and/or provides feedback to supervisor, leadership, and fellow team members with a solution-oriented focus.
With guidance from the Supervisor, may collaborate with new staff to help with their onboarding and training.
Effectively collaborates with members across the entire team to succeed.
Ensures procedures are followed by all team members.
Contributes and/or provides feedback to Supervisor, leadership, and fellow team members with a solution-oriented focus.